In most cases, the fee for an online visit through Felix is $40.
It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person..
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
Yes, during your online assessment we’ll ask you to upload your insurance card so we can bill your insurance company directly.
Keep in mind that in Canada it’s not possible to pre-adjudicate in order to determine your precise coverage. This means our team cannot determine how much coverage you'll have until we actually bill your insurance for the medication.
If you have questions about coverage, always reach out to your insurer.
Not long. Your online assessment can take as little as five minutes to complete. A practitioner will respond within 24 hours, and often much sooner.
The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date.
This will then be shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.