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Customer Care

Please reach out to our customer care team if you have any non-medical questions, including payment, insurance, and shipping.

Email: hello@felixforyou.ca
Hours: Mon - Fri, 9:00am - 5:00pm EST

Pharmacy & Medication Questions

Please reach out to the respective pharmacy if you need to speak to a pharmacist of if you have any questions about your medication.

Ontario, Newfoundland and Labrador, Nova Scotia or Prince Edward Island Patients

Alliance Pharmacy Group Inc. EAST
Toll Free Phone: 1-877-796-7979
Hours: Mon - Fri, 8:30am - 5:00pm EST
Ontario College of Pharmacists Certificate of Accreditation No. 302111

British Columbia or Alberta Patients

Alliance Pharmacy Group Inc. WEST
Toll Free Phone: 1-855-370-7979
Hours: Mon - Fri, 9:00am - 5:00pm PST
College of Pharmacists of BC PharmaCare Code U62

Manitoba or Saskatchewan Patients

Alliance Pharmacy Group Inc. CENTRAL
Toll Free Phone: 1-866-318-0047
Hours: Mon - Fri, 9:00am - 5:00pm EST
College of Pharmacists of Manitoba License No. 35367

Medical questions

For any medical-related questions, we recommend that you speak to the prescribing doctor directly as they know what's best for your health. You can do so by going to your Felix account and messaging the doctor for that specific prescription.