Reclaim
your sex life
Get erectile dysfunction (ED) treatment prescribed online in Canada.
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Tried and true treatments
Access the most effective, clinically-proven solutions for ED.
“If I had to sum up my experience, I would use the word transformational.”
Yves, a Felix patient
As needed or every day
Get the performance lift you want, whenever you want it.
Private and discreet
Skip awkward conversations with your doctor or pharmacist. Just a discreet package, delivered to your door.
“If I had to sum up my experience, I would use the word transformational.”
Yves, a Felix patient
ED treatment, on your terms
Erectile dysfunction can be stressful. That's why we offer a range of convenient solutions that can help you take control of your sex life in a way that works for your lifestyle.
How Felix works
Tell us about your health
Answer a few quick questions and we’ll be in touch — usually within minutes.
Receive a treatment plan
Your healthcare practitioner will build a personalized plan just for you.
Get your treatment
We’ll deliver your treatment directly to your home for free in discreet packaging.
Ongoing care and support
Connect with your healthcare practitioner any time you need them
ED is more common than you think
52%
26%
85%
What exactly is ED?
Treatment options for erectile dysfunction
- As-needed medication
- Talk therapy
- Communication with your partner
- Penis pumps
- Daily ED pills
- Diet and lifestyle changes
- Exercise
- Medical Interventions
ED doesn’t have to be awkward
Trusted by over 1,000,000 Canadians
Exceptional care delivered by practitioners
Access our network of experienced healthcare practitioners across Canada.
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Dr. Kelly Anderson, MD
Medical Director, Felix
Pricing
Frequently asked questions
Erectile Dysfunction
What causes erectile dysfunction?
ED can have several causes from physical, psychological to lifestyle factors. It's best to talk to your healthcare practitioner. Further diagnostic tests can get to the bottom of what's causing your ED. It is important to consult a healthcare practitioner, like the ones at Felix, for complete information on ED and available treatment options.
Are prescription ED treatments effective?
ED treatment efficacy will vary depending on the treatment prescribed and the person. Any prescription medications prescribed by Felix healthcare practitioners are authorized for sale by Health Canada and dispensed by an accredited Canadian pharmacy.
Can I get brand name ED medication?
Absolutely. You will have the opportunity to select your preferred prescription while completing your online visit, including both brand name and generic options.
Are there other ED treatments available?
Other than medication, treatment options for ED include lifestyle improvements (e.g., exercise, diet, quitting smoking, limiting alcohol use), surgery, penile vacuum pumps, and other ED medications. Every treatment comes with risks and benefits that you should fully understand before moving forward.
Why do I need to know my blood pressure to get an ED prescription?
Blood pressure is an important factor in determining whether it is safe for you to use prescription ED medication. To complete your online visit, it is essential that you are accurate and honest about your blood pressure and that it was taken within the last 6 months. When used improperly, these medications can cause serious harm or even death. If you haven’t had your blood pressure taken within the last 6 months, you can get a free blood pressure range at most retail pharmacies or at a clinic.
How much does ED treatment cost?
ED medication treatment provided by Felix will vary based on the treatment. Some medication options start at approximately $40 per fill while other treatments can range in price based on the consultation with a Felix healthcare practitioner. Â
Talk to a Felix health care professional to discuss the full range of treatment options available to you.
How to get an ED prescription?
To get an ED prescription you’ll need to talk to a healthcare practitioner who can assess your situation and write a prescription. In Canada, only licensed healthcare practitioners can write prescriptions. Your primary care doctor can do this, or you can use an online health service like Felix and get your prescription online, without having to visit the doctor’s office.
The most common symptoms of ED are difficulty getting an erection and difficulty maintaining a firm enough erection for long enough to have a satisfying sexual experience. Once you have your prescription, you can go to a pharmacy to get it filled. If you’re using an online healthcare provider like Felix, you can skip the pharmacy and order your medications online. They’ll be delivered to your home discreetly and on a schedule that works for you, so you’ll never be without them when you need them most.
How to get ED medications?
You can get prescription ED medications at a pharmacy or through an online healthcare provider such as Felix. It’s important to have your situation reviewed by a healthcare practitioner first to make sure treatment is safe for you.
If you want to avoid the doctor visit and pharmacy wait times, the best way to get ED medications is through an online platform like Felix. If approved, after a quick online visit, you’ll get your prescription and be able to order your treatment online for delivery to your doorstep. Plus, you don’t have to worry about running out when you need it the most. Felix can deliver your treatment at an interval of your choosing, so you’ll always have some on hand.
Are ED pills covered by insurance?
ED pills are typically not covered by insurance in Canada. While many people suffer from erectile dysfunction, ED drugs are considered lifestyle drugs for non-life-threatening conditions under Canada’s health insurance coverage.
One way to save on the price of these drugs is to opt for the generic version instead of the brand name. The generic versions are chemically identical, so you can expect the same results.
If you get erectile dysfunction medications through Felix, you will see the estimated price for each refill when you go through your online visit. Then, you can determine if the price works for your budget.
Online Visits
How does the visit work?
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.Â
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging. Â
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.Â
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
Do I need to complete my online visit at a scheduled time?
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Does the online visit require a phone or video appointment?
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account. Â
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
How quickly will a healthcare practitioner review my online visit?
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
Can I just get the treatment and skip the online visit?
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Shipping
How long will it take to get my treatment?
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-3 business days of your approval date if there is nothing blocking fulfillment.
All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Is your packaging discreet?
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
Do I have to be home to receive my package?
A signature upon delivery may be required.
How much does it cost to ship my treatment?
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Insurance
Am I covered by my insurance?
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
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Is the online visit covered by my insurance or provincial health plans?
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Is the medication covered by my insurance or provincial health plans?
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.‍
Is birth control covered by OHIP in Ontario?
OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.
Felix 101
What is Felix?
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
Does Felix replace my doctor?
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Can IÂ be accurately assessed remotely?
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
It's an emergency. What do I do?
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Who can use Felix?
Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
Prescriptions
How long does a prescription last?
Prescriptions written by Felix healthcare practitioners will last up to 12 months from the date of issue. Generally, your Felix prescription will contain refills for the prescribed medication. However, the amount of medication and the number of refills prescribed will ultimately be decided by the practitioner who reviews your online visit.
How do I change my medication after it has been prescribed?
Changing medication does legally require a new prescription as the healthcare practitioner will need to both cancel the existing prescription as well as review a health assessment of yours in the context of this different drug.
Go to Treatments, click "View details" on your prescription, and use the "Change my treatment plan" feature to submit a free follow-up visit and request a medication change with your healthcare practitioner.
I already have a prescription, can I transfer it to Felix?
At this time we are not accepting external patient transfers into the Felix Pharmacy network due to capacity restrictions. We hope to have the capacity to accept your transfer soon.
How do I apply for multiple treatments?
Once you’ve created your Felix account and set up your medical profile, you can complete an online visit to any of the treatment categories you are eligible for using that same account.
What is the pharmacy fill fee?
Every pharmacy charges a dispensing fee for filling prescriptions. Think of it as a service fee for knowledge and service provided by the pharmacist. If you get your medication through Felix, our pharmacy is still required to charge a fill fee and that fee is included in the price of medication that we display. A $12.00 fill fee is charged for each drug, every time you get a refill.