Frequently asked questions
Before we go into specifics, it’s important to remember that each province’s health plan will offer different types and levels of coverage. What might be fully covered by one provincial health plan may not have any coverage at all in another province.
Interested in exploring more about the types of medication coverage that is available in Ontario? You can click here to find more information.
The good news is that if you have any type of private insurance coverage, Felix can bill your insurer directly, and then you can get free online prescription delivery in Ontario with our pharmacy partners, at no extra charge to you.
At this time, Felix isn’t providing any kind of external referral services to arrange appointments with specialists outside of our organization. However, this doesn’t mean you’ll need to look somewhere else to get the support and guidance that you need.
There are a wide range of healthcare professionals that you can access through our virtual online healthcare platform in Ontario, including for treating conditions like: menopause symptoms, rosacea, weight loss, birth control, erectile dysfunction, hair loss, and many more.
A quick way to access a doctor online in Ontario is to start your process with Felix right away. It only takes a few minutes to complete, and you can do it whenever it makes the most sense for your schedule.
One of our clinicians will respond to your request through our secure virtual online healthcare platform in Ontario, usually within 24 hours.
After that, if you’d like, Felix’s partners in pharmacy can deliver prescriptions in Ontario directly (and discreetly) to your home, at no additional cost to you. It’s just another one of the ways we’re helping Ontarians take back control of their health and their happiness.
A hassle-free way to speak with a doctor online in Ontario is to get started with Felix today. All you have to do is complete your short online assessment (whenever it’s convenient for you) through our virtual online healthcare platform in Ontario.
One of our licensed healthcare practitioners will typically get back to your response within 24 hours, and then if you’re approved for any medications, our pharmacy offers online prescription delivery in Ontario for all our patients.
Every province across Canada will handle provincial health coverage differently, so it’s vital to understand that what’s covered in one province may not be covered elsewhere, and vice versa.
If you want to learn more about what could be available for coverage through the Saskatchewan provincial health plan, click here to explore this information.
We’re happy to report though that if you do have coverage either through provincial health plans or private insurance providers, our pharmacy partners can deliver online prescriptions in Saskatchewan (discreetly) to your doorstep, for no extra cost.
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
At this time, Felix isn’t providing referrals to specialists that work outside of our company. However, you can still access a wide array of medical expertise with our team of licensed healthcare practitioners, through our secure, chat-based virtual healthcare platform.
Start by completing your assessment to reach out to one of our practitioners. They can provide support and guidance on a huge range of ailments and sub-ailments, including: erectile dysfunction, weight loss, hair loss, menopause symptoms, acne, birth control, and many more!
If you’re searching for a fast way to speak with a practitioner online in Saskatchewan, we’d suggest filling out your online assessment form with Felix to get started today!
One of our practitioners will review your assessment to determine what they think the best treatment plan would be in your individual case, and then they'll respond to you directly through our virtual online healthcare platform in Saskatchewan.
Plus, you can get free delivery on online prescriptions in Saskatchewan with our pharmacy partners, so you won’t have to worry about waiting in line at the busy pharmacy again!
If you’re looking for an easy, seamless way to speak with a licensed healthcare practitioner online in Saskatchewan, you don’t have to look any further than Felix!
With our secure virtual online healthcare platform in Saskatchewan, you can complete an assessment whenever makes the most sense for you - anytime of day or night. One of our practitioners will review your request and get back to you ASAP (usually within 24 hours).
The good news is that if you’re given any online prescriptions in Saskatchewan, Felix’s pharmacy offers delivery for free, everywhere in the province! It’s just another one of the ways that Felix is helping you take back control of your health and well-being.
We want to be sure to remind you that just because a medication or treatment is available in one province, doesn’t mean that you’ll be able to access the same type of coverage from other parts of the country.
Are you curious about what types of medications are available through Prince Edward Island’s provincial health plan? Click here for more information.
Thankfully, with Felix’s pharmacy partners, free delivery on online prescriptions in Prince Edward Island is available to every major region. This way, you can have your essential treatments shipped right to your home, for no extra fee!
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
Currently, Felix isn’t offering referrals to specialists outside of our company, but that’s why we’re ensured that you can access a wide range of healthcare professionals directly through Felix.
Complete your assessment through our virtual online healthcare platform in Prince Edward Island, and you can reach clinicians that are trained in things like: weight loss, menopause symptoms, birth control, hair loss, acne, erectile dysfunction, and much more.
A fast way for you to get started using Felix is to start filling out your secure online assessment as soon as it’s convenient for you. Once you’ve submitted your request, one of our practitioners will typically get back to you within 24 hours.
You can do all your communicating through Felix’s secure virtual online healthcare platform, including things like sending your clinician photos if necessary.
Plus, with Felix’s pharmacy partners, you can online prescriptions delivered in Prince Edward Island for no extra charge. That means no more waiting in line at the pharmacy either!
One of the easiest and more efficient ways to access a doctor online in Prince Edward Island is to get started using Felix’s online portal today!
Just complete a short online assessment to get started today, and one of our practitioners will get back to you as soon as possible with a response (usually within 24 hours), through our online virtual healthcare portal in Prince Edward Island.
Best of all, if you’re approved for any medications through your assigned clinician, you can get free delivery on online prescriptions in Prince Edward Island from our pharmacy partners!
Every province across Canada is going to handle prescription drug coverage somewhat differently from one another. One province may offer partial or even full coverage for a medication, while others may offer no coverage at all.
If you’re interested in learning more about what types of medications and treatments are covered through the Nova Scotia provincial health plan, you can click here for more info.
The good news is that if you do have any private insurance coverage for medications that you’re getting from Felix, we can bill your insurer directly to save you the trouble, and then our pharmacy partners can deliver online prescriptions in Nova Scotia, at no additional cost to you.
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
Unfortunately, at this time, Felix isn’t providing referrals to meet with specialists that work outside of our organization. However, you can still get the support and guidance you need for many ailments and sub-ailments through Felix.
Our team of healthcare professionals trained in supporting and treating multiple types of conditions that you might otherwise have to visit a physician for, such as: weight loss, birth control, acne, erectile dysfunction, migraines, and many, many more.
A fast way to speak with a doctor online in Nova Scotia is to get started right away with Felix. You can fill out your online assessment whenever it makes the most sense for you, based on your schedule, not the doctor’s.
Once you submit your request, one of our clinicians will usually get back to your request within 24 hours through our secure, chat-based online virtual healthcare platform in Nova Scotia.
Plus, if you’re approved for a medication, Felix’s pharmacy partners offer delivery for online prescriptions in Nova Scotia, at no additional charge.
An easy and efficient way to access a doctor online in Nova Scotia is to take the time to get started with Felix.
It only takes a few minutes to fill out your online assessment, and one of our practitioners will usually get back to your request within 24 hours through our virtual online healthcare platform in Nova Scotia.
Plus, if your assigned practitioner gives you an online prescription in Nova Scotia, our pharmacy partners can deliver your medications directly (and discreetly) to your door, at no extra cost to you!
It’s important to note that different provinces across Canada will treat medications differently. While some may offer partial or even full coverage for certain types of treatments, other provinces may offer no coverage at all.
If you’d like to take a look through the different types of medications that are potentially available through Newfoundland and Labrador’s provincial health plan, click here to learn more.
Thankfully, if you do have coverage, either through the provincial health plan or private coverage, online prescription delivery in Newfoundland and Labrador from our pharmacy partners can have them shipped directly to your chosen address, for no additional charge.
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
At this time, Felix is not providing any type of external referrals to specialists that work outside of our organization, but that doesn’t mean you can’t get the assistance and guidance that you need.
In fact, Felix has a number of different professionals that are trained in different types of conditions and treatments.
Just some of the conditions that you can seek assistance with through Felix include: erectile dysfunction, PrEP treatments, birth control, weight loss, acne, and much more.
A fast way to access a practitioner using Felix is to get started right now completing your short online assessment, through our secure, chat-based system. This can be done anytime of day or night, so you can make it fit into your schedule whenever it's convenient.
One of our practitioners will typically get back to your submission request within 24 hours through our virtual online healthcare system in Newfoundland and Labrador.
They’ll be able provide you with a follow-up response and discuss potential treatment options that they believe will work for you. Plus, if your assigned practitioner provides you with a prescription online in Newfoundland and Labrador, our pharmacy partners can deliver it directly to your doorstep, for no additional cost!
One of the most effective ways to access a licensed healthcare practitioner in Newfoundland and Labrador is to speak with one online, which you can do from the comfort and privacy of your own home.
Felix is making it quick and seamless for residents in Newfoundland and Labrador to speak with a practitioner , arranged whenever it makes sense for your schedule, not the physician’s.
Once you’ve completed an assessment, one of our licensed clinicians will review your request through our online virtual healthcare platform in Newfoundland and Labrador, and then get back to you with a response as quickly as possible (usually within 24 hours).
Every province in Canada will have different rules and regulations for which types of medications can be covered by provincial health plans, and which ones can’t. A medication that’s available for coverage in one province, may not necessarily be available in others.
If you want to explore the different medications and treatments that are available through the Manitoba provincial health plan, click here for more information.
The good news is that if you do have coverage to get your necessary medications through your provincial health plan, Felix’s pharmacy partners can deliver online prescriptions in Manitoba - for no additional charge.
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
While Felix doesn’t offer specialist referrals at this time, we do provide access to a wide range of healthcare professionals through our virtual online healthcare platform in Manitoba.
There are a number of different ailments and sub-ailments that you can access support and guidance for through Felix, such as: erectile dysfunction, menopause symptoms, weight loss, birth control, acne, hair loss, and much, much more.
We’re also happy to offer free online prescription delivery in Manitoba through pharmacies that have partnered with Felix to support our Canadian patients in their journeys to better health.
A fast way to access a practitioner online in Manitoba is to get started right away! It only takes a few minutes, and you can complete your assessment whenever it’s convenient for you, based on your personal schedule - never a doctor’s.
One of our practitioners will review your request through Felix’s virtual online healthcare platform in Manitoba, and they’ll get back to you as soon as possible (usually within 24 hours of your submission).
Not only is this one of the fastest methods for speaking with a licensed healthcare practitioner in Manitoba, it’s easily one of the most quick and seamless methods available.
An efficient way to speak with a practitioner online in Manitoba is to complete your assessment with Felix today to get started on your journey to better health!
With Felix, all you have to do is complete a short online assessment, at your leisure. This can be done anytime that is convenient for you, and anywhere that makes sense for your schedule. One of our licensed healthcare clinicians will typically respond to your request within 24 hours through our secure, virtual online healthcare platform in Manitoba.
Plus, if you’re approved for any medications through your assigned practitioner, Felix’s pharmacy partners can deliver online prescriptions in Manitoba directly (and discreetly) to your chosen address - at no extra cost to you!
At this time, Felix isn’t offering referrals to specialists that exist outside of our organization. However, this might not mean you’ll have to look elsewhere to get the guidance and support you need.
You can reach many different types of practitioners through Felix’s online virtual healthcare platform in British Columbia, including a wide range of ailments and sub-ailments (i.e., birth control, weight loss, acne, PrEP treatments, migraines, etc.).
At this time, Felix isn’t offering referrals to specialists that exist outside of our organization. However, this might not mean you’ll have to look elsewhere to get the guidance and support you need.
You can reach many different types of practitioners through Felix’s online virtual healthcare platform in British Columbia, including a wide range of ailments and sub-ailments (i.e., birth control, weight loss, acne, PrEP treatments, migraines, etc.).
Felix offers a benefit that many other forms of medical assistance doesn’t - access to practitioners online in British Columbia, without the need to wait weeks for appointments, or sit around busy waiting rooms.
You can get started anytime that makes sense for you, based on your schedule, and you can submit your assessment through our secure online platform anytime of the day or night.
Once they’ve had a chance to review your request, one of our licensed healthcare professionals will usually get back to you with more information and treatment suggestions within 24 hours.
Plus, then you can get free prescription delivery in British Columbia with our pharmacy partners, so you won’t have to stand in line at the pharmacy to pick up your prescriptions either!
An efficient way to access a practitioner online in British Columbia is to get started with Felix today! We make the process as quick and seamless as possible for patients across BC.
Your first step towards speaking with a licensed healthcare practitioner in British Columbia is to complete your short online assessment using Felix’s chat-based online platform. Our secure online virtual healthcare platform in British Columbia is easy-to-use and accessible from anywhere that’s convenient for you.
Once you submit your assessment one of our healthcare practitioners will review your information through our online virtual healthcare platform in British Columbia, and typically, they’ll get back to you with a response within 24 hours.
Best of all, if you’re approved for medications by your assigned clinician, Felix’s pharmacy partners can deliver prescriptions in British Columbia, at no extra cost to you!
Each province across Canada has a different way of handling its prescription drug coverage. While some medications may be covered in one province, this doesn’t mean they’ll be covered in every province.
To learn more about what types of medications could be covered by the Alberta provincial health plan, click here for more information. Plus, you can get prescription delivery online in Alberta through our pharmacy partners, at no additional cost to you!
SIDE NOTE: At this time, Felix’s pharmacy partners can only bill provincial health plans in Ontario and British Columbia. Don’t worry though, you can still submit your claim for reimbursement using your official prescription receipt from Felix.
While Felix doesn’t provide referrals to see a specialist outside of our organization, our practitioners are trained to provide care for a variety of ailments. Our practitioners are available to our patients through our online virtual healthcare platform in Alberta.
In fact, there are many ailments and sub-ailments that we can address directly through our practitioners, such as menopause symptoms, erectile dysfunction, hair loss, acne, weight loss, and many more!
Once you complete your online assessment in Alberta with one of our clinicians, they’ll be able to suggest prescriptions that they believe could be a beneficial part of your overall treatment plan.
Plus, our online pharmacy partners offer online prescription delivery in Alberta to every city, so no matter where you call home in the province, Felix can ship your medications directly (and discreetly) to your doorstep.
An easy way to access a doctor online in Alberta is to get started today by completing an assessment with Felix. It only takes a few minutes to get started.
Through Felix’s online virtual healthcare platform, you can have your medical history reviewed by a licensed healthcare practitioner, who can help determine the best treatment plan for your unique needs . This includes potentially offering online prescriptions that you can have filled through Felix’s online pharmacy partners.
Plus, with Felix and our pharmacy partners, online delivery for prescriptions is free for all our patients across the province, so you’ll never have to wait in line at the pharmacy to pick up your medications again.
Felix is making the process of accessing healthcare professionals as easy and seamless as possible for our patients across Alberta, as well as other parts of Canada.
You can complete your online healthcare assessment online in Alberta, at your convenience. That means anytime - day or night. Then, one of our practitioners will get back to your request usually within 24 hours.
In order to access our first responder discounts for healthcare workers in Canada, you must be in 1 of 3 categories:
- A certified EMT or Paramedic. This includes Emergency Medical Attendants (EMAs).
- A state-certified firefighter
- A law enforcement officer
There are a number of different types of law enforcement officers that can access our weight loss program, including police (i.e., federal, municipal, provincial, and RCMPs), correctional services Canada (CSCs), First Nations Reserve, and Canadian Forces Military Police (CFMPs).
As we explained above, the first responder benefits we’re offering for weight loss treatments include EMS workers, paramedics, and EMAs. We also offer first responder discounts for our weight loss program to firefighters, and a range of law enforcement officers.
In regards to frontline worker discounts through Felix’s first responder program, we’re also providing benefits for:
- Registered nurses
- Nurse practitioners
- Licensed practical nurses
- Registered psychiatric nurses
- Licensed doctors
- Teachers
It’s really easy to provide the necessary verification and access our first responder perks and discounts. All you have to do to get started is select your eligibility category from the drop-down list.
Next, you’ll receive a promo code. Hold onto that. With your code ready, take a few minutes and complete your online assessment. One of our practitioners will typically get back to you within 24 hours.
Once you finish your discussion with your assigned practitioner, you can use the code you received earlier during your checkout. We’ll send you an email with a form you can fill out to verify your eligibility.
First, to get started, you’ll need to create an account with Felix.
Once you’ve created your account, you can complete your short online assessment. One of our practitioners will usually get back to your assessment submission within 24 hours.
They’ll reach out to contact you, and then typically, they’ll request an audio call or video chat with you, in order to discuss their evaluation, as well as the best course of action for your weight loss treatment plan.
If they believe that a prescription for weight loss medications is appropriate for you, based on your health and medical history, they can provide one for you.
Then, if you’d like, Felix’s pharmacy partners across Canada can fill and deliver your medications directly (and discreetly) to your home, at no additional cost to you.
Yes, it is. Felix is committed to providing our patients with the peace of mind that their important personal and health information is always protected.
When you share information with Felix, it’s done through our secure, chat-based online assessment system, which is heavily protected against potential data breaches or ransomware attacks.
Felix will never share or sell your personal or health information to 3rd party companies, nor will we share it with other agencies or resources, unless specifically requested by YOU.
No, you don’t need any kind of insurance to access our frontline worker or first responder perks, but that doesn’t mean it can’t still benefit you.
In addition to your first responder or frontline worker discount, if you do have any insurance coverage that includes your suggested weight loss treatments, Felix can bill your insurer directly to save you the time and the trouble.
Our pharmacy partners can even deliver your medications directly to your home, discreetly, at no extra charge!
No, the cost of our weight loss program for healthcare workers, first responders, and frontline workers across Canada isn’t covered by our discounts.
The benefit we provide for first responders in our weight loss program (i.e., police, military personnel, EMTs, etc.) is that Felix will cover the cost of your first assessment visit for free.
You will still be required to pay the cost of any prescribed medications or treatments that are suggested for you as part of your weight loss journey.
Absolutely, you can!
Even if you’re not eligible for our frontline worker or first responder benefits, you can still access Felix’s team of friendly healthcare practitioners, as long as you’re over the age of 18 and live in one of our serviceable provinces across Canada!
Yes, you may still qualify for our frontline worker and first responder benefits for weight loss in Canada, as long as your license is still valid.
Be sure to check on the status of your license, before requesting the first responders discount through Felix.
If you have private insurance or are eligible for provincial health coverage, but it isn’t enough to cover all of your treatments, Felix is able to accept payment from our patients through all major credit cards for any aspect of your treatment.
Yes, Felix can help you in your GERD management journey. The first step in this process is to complete a short online assessment, where your practitioner can evaluate your current health, needs, and medical history to determine the best course of action for your GERD treatment plan.
Once they have an idea of what you need, they can suggest lifestyle changes that can help improve your overall health, while also reducing the severity of GERD symptoms and flare-ups.
They can also potentially provide you with prescription GERD treatments, depending on the results of your assessment, and what they believe is the best choice for you. Not everyone’s GERD treatment or management journey will look the same, which is why Felix focuses on providing individualized treatment plans based on each patient’s unique needs.
With Felix in your corner, you can take back control of your health and get back to living life on your terms - the way it should be.
Absolutely, in fact, it’s recommended - particularly if you’re considered to be overweight or obese, because this can worsen existing GERD symptoms or cause additional GERD symptom flare-ups.
Excess fat around your abdomen can begin applying pressure to your Lower Esophageal Sphincter (LES), which is the muscle that is located at the connection between your throat and stomach and prevents acid/food from moving back up into the esophagus.
Too much pressure on your LES can cause it to stop working, which can intensify the signs of GERD. Eventually, this can start causing additional symptoms of GERD like a chronic cough or GERD-related chest pain at a location that can be confused for other serious health problems.
Working out is a fantastic, healthy way to improve your overall health, while assisting your GERD management plan, alongside any prescription GERD treatments suggested by your practitioner.
No, while acid reflux may go away on its own (especially if you’re making positive lifestyle changes), GERD symptom flare-ups typically require treatments in order to manage.
Not only that, severe GERD symptoms may begin to impact your mental health over time. Commonly, untreated Gastroesophageal Reflux Disease (GERD) causes stress/anxiety in patients; particularly for those that have yet to seek help for their GERD flare-ups.
This could result in a number of medical complications, if it’s left unchecked. Complications such as:
- Esophagitis (inflammation of your esophagus)
- Esophageal strictures (narrowing of your esophagus)
- Barrett’s esophagus (precancerous changes in the lining of your esophagus)
- Increased risks of esophageal cancer occurring
If you’re experiencing the signs of GERD (or any severe GERD symptoms), you should talk to your practitioner about what GERD treatment or management solutions may be available to help you.
This way, you can get your GERD symptoms under control, before it begins impacting things like your oral health, mental health, or causing permanent damage to esophageal tissues.
Acid reflux and Gastroesophageal Reflux Disease (GERD) are connected to one another, but there are some differences between them:
Acid reflux is a symptom in which your body is producing too much stomach acid, or the stomach acid/food are able (for any number of reasons) to re-enter your esophagus after being in the stomach.
GERD is what happens when acid reflux is left untreated for an extended period of time, and begins causing more long-term damage to your body. Severe symptoms or signs of GERD include coughing, chest pain, and even oral health issues, if GERD is left untreated.
The main difference between these two is that acid reflux is a common condition, which may subside with lifestyle changes (i.e., losing weight, eating better, etc.), while GERD requires help in order to manage; often a combination of lifestyle changes and prescriptions for GERD treatments.
Insurance coverage will vary for each person, depending on who their insurance provider is, as well as the specifics of their individual benefits plan.
This will range from province to province, as well. While you may be able to explore blood glucose test strip and lancet eligibility in Ontario’s Drug Program, BC’s Pharmacare Program does not provide any coverage for lancets specifically.
Generally, many benefits packages will include coverage for 200 blood glucose test strips and lancets in Canada, per year.
Your best bet would be to reach out to your insurance representative directly, prior to making your request with Felix. This way, you can provide any applicable insurance information to your assigned practitioner during your assessment.
Plus, if you do have private insurance coverage for your blood glucose test strips, monitor, and lancets in Canada, Felix can bill your insurer directly to save you both the time and the trouble.
No, technically you don’t need a prescription in order to access a monitor, lancets, or blood glucose test strips in Canada.
However, if you have private insurance coverage in Canada, or you’re eligible for provincial health plan coverage, you will need a glucose monitor prescription to have these items covered by your benefits.
This really depends on where you’re getting your blood glucose monitor from in Canada. Some brands may include blood glucose test strips or lancets in Canada alongside the monitor, but others will not.
We’re happy to say that when you choose to get your blood glucose monitor from Felix, you’ll receive 100 blood glucose test strips and lancets in Canada alongside your affordable blood glucose monitor.
Yes, you can!
Felix’s pharmacy partners in Canada offer lancet and blood glucose test strip refills for blood glucose monitors.
We also provide new glucose monitor prescriptions, which can be used to obtain an entirely new monitor if yours has stopped functioning effectively, or if you’ve never purchased an affordable blood glucose monitor before.
Best of all, our pharmacy partners can deliver your blood glucose monitor, lancets, etc. in Canada, at no extra charge! It’s just another one of the ways we’re helping Canadians take back control of their health and quality of life.
Yes, you should always replace your lancets after using the blood glucose monitor to check your sugar levels.
Not replacing the lancet between uses can lead to contamination of the puncture area, due to bacteria growth. In turn, this can cause things like skin or tissue infections when used to draw blood.
Once. Both the blood glucose test strips and lancets used in Canada must be disposed of after each use.
Most monitors won’t allow you to reuse your test strips, which could end up impacting your results, as it will detect that the strip has already been used.
The blood sugar (glucose) test strips used in Canada with these monitors are made of a special type of paper that’s designed to absorb the blood from your puncture site and provide it cleanly to the monitor for evaluation without contamination.
They work by providing a sterile, easily measured environment for the monitor to check your blood sugar levels as accurately as possible. This is why it’s important never to reuse the same test strip twice, as it can drastically impact your results.
The blood glucose test strips you’ll get in Canada should be kept in their sealed bottle at all times, until you’re ready to remove one for use.
The bottle should be closed immediately after removing the test strip, in order to preserve the efficacy of the remaining strips inside.
The lancet can be ejected directly from the monitor using the appropriate feature button. Don’t try to remove the lancet with your fingers.
The lancet should be thrown away in a sharps container after use and stored in their packaging until right before use to avoid potential contamination.
Both should be stored away from direct sunlight, in a clean, dry environment, and kept at room temperature.
There will be cleaning instructions provided with your glucose monitor prescription, which you can use to ensure you maintain the safety and effectiveness of your monitor.
Part of this process involves ensuring that you always replace the lancets and blood glucose test strips between each use. This will ensure your results aren’t impacted, and the lancets for diabetes checks are always fresh and sanitary.
Also, using germicidal wipes with 0.55% bleach are recommended for disinfecting your blood glucose monitor between uses.
There are a few different types of blood sugar monitors available in Canada, but after exploring a number of options, Felix has decided to provide Contour Next ONE blood glucose monitors.
Not only is this an affordable blood glucose monitor, compared to some other models, but you can also access the appropriate test strips online through our pharmacy partners.
Absolutely, yes, you can. Blood glucose monitors for diabetes are just as effective at checking the blood sugar levels of someone without diabetes, as it is checking that of someone who is prediabetic or diabetic.
In some cases, especially if you’re at high risk of developing prediabetes or diabetes due to lifestyle or genetic factors, your practitioner may suggest beginning to preemptively use a glucose meter to watch for diabetes signs as you age.
Not all blood glucose monitors in Canada were created equally, but Felix and our pharmacy partners have worked hard to find a blood glucose monitor and test strips in Canada that are as accurate as possible.
The general guidelines used for blood glucose monitors is that they are required to be within 15% accuracy as the same test performed in a lab.
This means they aren’t as accurate as having blood work done by a lab, but considering the convenience and speed an at-home blood sugar monitor or test kit in Canada provides you, it can still offer valuable insight and benefits on your daily diabetes management journey.
There is no specific best time of day to test your blood sugar, because it can vary by patient, and some patients are recommended to test at varying times throughout the day.
Additionally, checking your blood sugar levels around 2 hours after completing a large meal can provide you with useful insights about the way your individual body processes food. It can also help you monitor how effectively any diabetes treatments you’re using are functioning.
If you check your blood sugar levels first thing in the morning before you’ve eaten or drank anything, this will tell you what your fasted blood sugar levels are, which can also be useful for those controlling prediabetes or diabetes.
The main purpose of testing your blood sugar is to understand how certain foods, or other lifestyle factors, affect your blood sugars. You can take this quiz from Diabetes Canada to see how often it’s recommended for you to check your blood sugar levels.
This will enable you to quickly check to ensure that your blood sugar levels are within the normal/safe range, as well as make educated decisions about how to proceed if your blood sugar is higher or lower than it should be.
Blood glucose monitors measure the levels of sugar (glucose) in your blood at the time of testing.
This can tell you whether your blood sugar is too high, too low, or right where it should be.
Using your at-home blood glucose monitor for diabetes management is really easy, as long as you follow the instructions provided on your glucose monitor prescription packaging.
First, you use the lancet to draw blood, then put the blood on a fresh blood glucose test strip. The blood glucose monitor will tell you whether your blood levels are high, low, or within the normal range.
In addition to seeking online cholesterol support through Felix, there are some lifestyle changes that you can start making in your daily life to help with prevention and reducing high cholesterol levels.
Some changes that you can make which could begin to positively impact your cholesterol levels include:
- Eating a well-balanced, healthy diet
- Avoiding foods that are known to cause high cholesterol levels
- Losing weight (if you’re overweight or obese)
- Quitting smoking
- Reducing alcohol intake and only drinking in moderation
- Getting regular exercise
If you’d like to access Felix’s online high cholesterol supports, you can start today by completing a short online assessment. One of our practitioners will evaluate your current needs, health, lifestyle, and medical history to provide you with a customized high cholesterol treatment and management plan.
With Felix in your corner, you can take back control of your health and quality of life, so that you can get back to living life on your terms - the way it should be.
Yes, you can have high cholesterol with no symptoms. In fact, there are no common symptoms or signs of high cholesterol, which can help you identify that you may have high cholesterol levels. That’s why high cholesterol levels are often called a ‘silent condition’.
The only way to definitively determine whether your cholesterol levels are high is through blood tests, which your practitioner will suggest to help identify and diagnose this condition. This is part of the reason why period blood testing is important to help monitor your ongoing health as you age.
Since there are no common signs or symptoms of high cholesterol, many people don’t bother to seek high cholesterol treatment or management solutions until they’ve already begun experiencing the signs of Coronary Heart Disease, or they experience a heart attack or stroke.
By this point, there may already be irreparable damage done to your heart or arteries. Whereas prevention of high cholesterol through food choices and exercise can reduce the causes of high cholesterol before they occur.
In rare or extreme cases, there are some signs of high cholesterol on your face that you may be able to see. Be sure to talk to your practitioner immediately, if you begin to experience:
- Xanthomas - Fatty, yellow-coloured deposits under your skin or around your eyes, elbows, or knees. This is typically found in people with genetic lipid disorders.
- Arcus Senilis - A white or grayish ring that appears around the cornea of your eye. This is often seen in seniors, but it can be a sign of high cholesterol levels in people under the age of 45.
There are a wide variety of different potential causes of high cholesterol, so there are a number of different people who could be at risk of it occurring. Some people may even be genetically predisposed to high cholesterol levels, which may cause it to occur earlier in life.
Some conditions may increase the risks of high cholesterol occurring, as well. You may be at a higher risk of requiring high cholesterol treatment or management solutions if you have:
- Diabetes
- Hypothyroidism
- Chronic liver disease
- Chronic kidney disease
- Familial hypercholesterolemia
- HIV
- Lupus
- Sleep apnea
You may also be at a higher risk of developing high cholesterol levels if you’re overweight or obese (overweight = BMI between 27-30; obese = BMI >30).
In addition to these conditions, there are some medications used in the treatment of other conditions, which may cause high cholesterol as a side effect. These include patients who are treating:
- Acne
- High blood pressure
- HIV
- Irregular heartbeat
- Cancer
People who have recently had an organ transplant may also be taking medications that cause high cholesterol levels, so if any of these conditions are currently being treated for you, be sure your practitioner is also periodically checking your blood cholesterol levels.
High cholesterol levels don’t actually cause weight gain, but there is a strong connection between unmanaged high cholesterol and metabolic health issues, including weight gain; especially when you also have metabolic syndrome.
Conversely, weight gain can lead directly to high cholesterol. This is because when your body is carrying excess weight (particularly visceral fat around your organs), it can lead to:
- Lower HDL levels (good cholesterol)
- Higher LDL levels and triglycerides (bad cholesterol and fats)
- Increased risk of experiencing both heart disease and type 2 diabetes
When high cholesterol is managed, they can lead to plaque build-up in your arteries. Blood moves through your arteries like water moving through a pipe, but when the pipe becomes blocked, the water can no longer flow properly.
The same rules apply to your arteries. Blocked arteries prevent essential things like oxygen, nutrients, and blood itself from being able to reach your heart. Over time, depriving your heart of these important things can lead to it becoming diseased or damaged.
When your arteries become blocked by plaque, it can lead to Coronary Artery Disease (CAD), which is one of the most common forms of heart disease worldwide. Left untreated, this can lead to potentially deadly health events like both heart attacks and strokes.
If you’ve had blood testing completed, your practitioner will likely start by suggesting a series of lifestyle changes. These can help reduce your high cholesterol levels naturally, while also improving your overall health.
This could include a variety of suggestions, such as:
- Losing weight (if you’re overweight or obese)
- Eating a healthy and balanced diet
- Exercising more frequently and/or for longer periods of time
- Reducing stress levels (i.e., through Cognitive Behavioral Therapy, meditation, yoga, etc.)
In addition to these lifestyle suggestions, if your practitioner believes it could be beneficial as part of your high cholesterol management plan, they can provide prescription high cholesterol medications, which can also reduce cholesterol levels in your blood.
There are a variety of medications your practitioner may suggest as your high cholesterol treatment, depending on your individual needs.
Medications can help high cholesterol management by preventing plaque build-up within your arteries, which reduces the risks of negative conditions occurring.
Yes, it definitely can. In fact, uncontrolled high cholesterol can cause major health problems like coronary heart disease, heart attacks, and strokes.
This is because without proper high cholesterol treatment and management, dangerous amounts of ‘plaque’ can build up on the walls of your arteries which can lead to both heart attacks and strokes, which can both be life-threatening.
The most valuable thing to keep in mind when you’re meal planning and thinking about adjusting your typical foods to reduce high cholesterol is that your diet should be well-balanced and nutritious (i.e., lots of vitamins, minerals, and healthy proteins).
In regards to high cholesterol management, avoiding certain types of food known to cause high cholesterol is a good choice. This could include high cholesterol foods like:
- Fried foods (i.e., french fries, breaded, fried meat, anything cooked in oil)
- Foods made with trans fats
- Heavily processed foods
- Foods containing large amounts of salt
- Fatty foods (i.e., whole milk or high-percentage dairy products, fatty meats, etc.)
- Alcohol
- Sugary foods or drinks
Eating some of these foods in moderation is fine, as long as the rest of your diet is well-balanced and nutritious. However, consistently basing your diet on foods from these categories can increase your risks of experiencing high cholesterol symptoms.
It’s important to recognize that high cholesterol doesn’t actually directly ‘damage’ your metabolism, but there is a connection between high cholesterol and metabolism/metabolic health.
When you have high cholesterol it could indicate that you have a metabolic health imbalance. This is particularly prevalent in patients that have certain types of conditions, such as metabolic syndrome or insulin resistance.
By the same token, low blood sugar brought on by type 2 diabetes may not show signs either, similarly to high blood sugar issues. Typically, low blood sugar levels can be caused by:
- Working out too much
- Drinking alcohol
- Not eating enough food
- Waiting too long between eating meals
- Taking certain medications
These causes of low blood sugar may then lead to symptoms of type 2 diabetes that are recognizable. These can be used as a sign that your blood sugars are below normal levels, such as feeling:
- Shaky or lightheaded
- Confused
- Unable to concentrate
- Headaches
- Irritable or anxious
- Tired or weak
- Numbness or tingling on your lips or tongue
- Sweating more than usual or for no apparent reason
- Hungrier than normal
- Nervous for no apparent reason
- Nauseous
- Disorientated
- Feint or losing consciousness
In severe cases of low blood sugar, it can even lead to seizures. If you start to experience any of these signs, you should contact your practitioner right away and seek immediate in-person care. If you are experiencing severe symptoms, please seek immediate in-person care.
They’ll be able to help you find healthy, safe ways to better control your blood sugar levels, as well as improve your type 2 diabetes management plan to reduce blood sugar fluctuations.
Unfortunately, with type 2 diabetes, no signs are often shown until issues become severe. And the type 2 diabetes symptoms you may experience could be mild or infrequently occurring.
It’s important to remember that blood sugar can be improved by making positive lifestyle changes, like your diet and the amount of exercise you get regularly.
When you’re trying to determine if your blood sugar is too high, signs could appear both as mild or severe symptoms, depending on how high your blood sugars are, as well as how your body uniquely reacts to high blood sugar. These could include:
- Increased thirst
- Weak pulse
- Lightheadedness
- Drowsiness
- Weakness or fatigue
- Urinating more often
- Unexplained or unplanned weight loss
- Blurred vision or vision changes
- Hot, dry, or flushed-looking skin
- Restlessness
- Rapid heartbeat
- Loss of appetite
- Stomach pain
- Vomiting
If you start to experience any of these type 2 diabetes symptoms, you should let your practitioner know right away and seek immediate in-person care, so that they can start helping you find appropriate, safe measures to provide better blood sugar management.
Felix can help you with prediabetes treatment support in order to better improve your health. Our team of health practitioners will be happy to help guide you through a variety of lifestyle adjustments that will help you build better daily habits, and in turn, help lead you on the path to better overall health and quality of life.
We can arrange for routine lab testing to be performed, as well. This makes it easy for you to stay on top of monitoring your prediabetes vs diabetes symptoms, and when something isn’t right, it gives you the freedom to take action right away to protect yourself.
Felix is committed to providing Canadians with consistent access to top-quality prediabetes care. With Felix in your corner, you can take back control of your health and well-being, so that you can get back to living life on your terms - the way it should be.
Ahead of discussing the signs of high blood sugar levels in prediabetes, it’s important to remember that blood sugar levels can be affected by many lifestyle elements in your daily life.
Creating a meal plan that includes lots of vitamins, minerals, and healthy proteins, adding more time or frequency to your workout routines, and even reducing your alcohol intake can help prediabetes blood sugar levels and your overall health.
Prediabetes symptoms could appear either mildly, depending on how your body reacts to fluctuations in your blood sugar levels. These warning signs of prediabetes high blood sugar levels include:
- Restlessness
- Increased feelings of thirst
- Needing to urinate more often
- Drowsiness
- Loss of appetite or reduced hunger
- Unexplained weight loss
- Fatigue or weakness
- Blurred vision or vision changes
- Lightheadedness
- Flushed-looking, dry, or hot skin
- Racing heartbeat
- Weak pulse
- Stomach pain or indigestion
- Vomiting
If you start to experience any of these warning signs of prediabetes high blood sugar levels, you should let your practitioner know right away. They can suggest appropriate measures to better manage your blood sugar levels, as well as potentially help reduce your prediabetes symptoms.
The sooner that you take control of your prediabetes blood sugar levels, the better it will be for your ongoing health.
Making positive lifestyle changes is a fantastic way to improve your overall health, which in turn, may assist with underlying causes of your prediabetes.
Although symptoms of prediabetes don’t often present, the sooner you start making these positive changes in your habits, the sooner you help to reduce the likelihood of these occurring at all.
Felix’s type 2 diabetes care services can help you create a personalized treatment plan, as well as improve your overall health to reduce the severity and frequency of your blood sugar fluctuations.
We can help you build better lifestyle habits, in order to encourage better, more stable sugar levels.
Improving your overall health can help with other underlying issues that could be what causes your type 2 diabetes symptoms (i.e., weight loss, better sleep, etc.).
Our team will happily arrange routine lab testing for you, as well. This makes it easy for you to continuously monitor your condition, and when you notice something is awry, to take action right away.
Unfortunately, there’s no way for Felix to answer generally whether every personal insurance company or benefits package will include coverage for prediabetes treatments, because they’ll all include a variety of unique terms.
We’d suggest that you reach out to your insurance representative directly to ask them whether your current plan offers coverage for prediabetes treatment support, prior to submitting your online assessment. This way, you can provide any applicable information to your assigned practitioner during your consultation.
If you do have coverage to get prediabetes treatments online with Felix, we’re happy to say that we can even bill your insurer directly for you, so that we can save you both the time and trouble.
The same issue arises when discussing provincial health plan coverage, because benefits for prediabetes care and management can vary widely from one province to another. What’s available in one region, may not be available in others.
You should consult your provincial database of covered medications to see what treatments are included in your area, as well as what criteria for eligibility need to be met, in order to apply.
There’s really no way for Felix to answer this question generally, because your private insurance benefits, as well as the provider that you’re using, will include different types of coverage compared to someone else’s benefits with a different company or package.
This is why your best bet is to reach out to your insurance representative directly. They’ll be able to tell you if you have coverage, as well as how much, so that you can provide that information to your assigned practitioner once approved for diabetes care. If you do have coverage, we’re happy to inform you that we can bill your insurance provider directly.
This will save you the time and trouble of having to manage that yourself. We can also provide free delivery on type 2 diabetes treatment resources, at no additional cost to you.
The same issue arises in regards to providing general insurance information regarding provincial health plans, because what’s available for coverage in one province, may not be offered in others.
You’ll need to explore your province of residence’s coverage database to determine whether type 2 diabetes care is covered in your region, as well as what eligibility criteria you’ll need to meet in order to access these supports.
After you’ve completed your assessment with Felix, and if you’ve yet to receive a diagnosis for type 2 diabetes, your practitioner may suggest additional testing or discussions, so that they can ensure you find the most effective and appropriate type 2 diabetes management plan.
With that in mind, in addition to your online assessment, this will also involve:
- Getting labwork (blood tests) done to check your blood sugar levels
- Discussing your diagnosis with your practitioner, as well as talking about different type 2 diabetes treatment plans, including lifestyle modifications that can assist with helping to control blood sugar stability
- Having periodic follow-ups with your practitioner, so that they can continue to provide you with support and guidance throughout your type 2 diabetes treatment and management process
SIDE NOTE: We should mention here that currently Felix isn’t offering care for type 1 diabetes. At this time, we’re only offering care for type 2 diabetes and prediabetes.
Felix is committed to providing one-on-one prediabetes care and management plans that are custom-tailored to the unique needs of each person.
Sometimes, your practitioner may need to use additional methods to help identify the causes of your prediabetes symptoms, in order to create the most effective long-term treatment plan. These additional methods could include:
- Talking about your prediabetes symptoms with your practitioner, as well as discussing different lifestyle changes that may be beneficial for your long-term health
- Labwork being done periodically in order to monitor blood sugar levels (i.e., blood testing)
- Scheduling follow-ups with your practitioner, so that they can provide you with ongoing support and guidance throughout your prediabetes management plan
SIDE NOTE: At this time, Felix does not offer any care or treatments for type 1 diabetes. We offer care for prediabetes and type 2 diabetes.
Patients must either reside in Ontario, Manitoba, Saskatchewan, Alberta, or British Columbia and in some cases, be a permanent resident or citizen of Canada. Patients are required to be in Canada while receiving care.
Patients must either reside in Ontario, Manitoba, Saskatchewan, Alberta, or British Columbia and in some cases, be a permanent resident or citizen of Canada. Patients are required to be in Canada while receiving care.
If you’re looking for a safe, effective way to get online prediabetes care and management assistance, then you should take your first step on a journey to better health by completing an assessment with Felix today.
Once you’ve completed your online questionnaire (it only takes a few minutes to do), one of our licensed healthcare practitioners will review your assessment and get back to you, usually within 24 hours of your submission.
They’ll be able to look over your current needs, health, medical history, lab test, and any prediabetes symptoms or warning signs you may be experiencing, in order to create a personalized prediabetes treatment plan for you.
Then, if you choose to get your prediabetes care online through Felix’s pharmacy partners, we can deliver your prediabetes treatment resources right to your doorstep - at no extra cost!
An efficient way to access care for type 2 diabetes is to get started today with Felix, by filling out a short online assessment at your convenience.
It only takes a few minutes to fill out your questionnaire. One of our licensed healthcare practitioners will usually get back to your request within 24 hours. From there, they can evaluate your type 2 diabetes symptoms, as well as suggest potential type 2 diabetes care and management options that may work for you.
Best of all, if you’d like us to, our pharmacy partners can get your type 2 diabetes treatment resources delivered (discreetly) to your home - at no extra cost! You’ll only have to pay for the cost of your treatment resources, as well as a small assessment fee. We’ll take care of the rest.
Yes, there are a few different ways that Felix can help you with online high cholesterol support and management solutions.
Your practitioner will likely suggest a variety of potential lifestyle changes that you can make, in order to help naturally bring down your high cholesterol levels, using food choices and an increased exercise regimen.
In addition to this, if they believe it could be a beneficial part of your high cholesterol treatment and management plan, they can provide prescription high cholesterol medications (i.e., Statins) to help assist you in your journey to better control your cholesterol.
Yes, Felix provides testing to get a clear answer on whether you have high cholesterol levels or not.
Or, if you’ve already received a diagnosis and require high cholesterol treatment and management assistance, complete a short online assessment to begin talking to a practitioner today.
They may be able to help you access any prescription high cholesterol treatments you may need, in addition to guidance on lifestyle changes that you can naturally improve your high cholesterol levels.
Low-density lipoprotein (LDL) is what practitioners are talking about when they refer to ‘bad cholesterol’. This type of cholesterol is the kind that causes plaque build-up in high cholesterol patients, which can lead to major health complications.
On the other hand, high-density lipoprotein (HDL) is the ‘good cholesterol’ that helps your body get rid of excess cholesterol that it doesn’t need. There is supposed to be a balance of both of these types of cholesterol in your body, which we refer to as your total cholesterol.
When total cholesterol in your body is less than 6.2 mmol/L and/or LDL levels are 3.5 mmol/L or above, it’s generally considered high cholesterol. Though, these ranges can vary depending on age, gender, or other health factors.
SIDE NOTE: You’ll often hear discussions about triglycerides in relation to high cholesterol management, so it’s important to know that triglycerides are a type of fat in your blood that can increase your risks of both heart attacks and strokes; especially alongside uncontrolled high cholesterol levels.
The first thing that you need to do, if you’re looking to request an online Famotidine prescription in Canada from Felix is to complete your online assessment.
This can be done anytime that makes sense for your schedule, day or night, and it only takes a few minutes to complete. Typically, one of our licensed healthcare practitioners will get back to your request within 24 hours of its submission.
If they believe that an online Famotidine prescription could be a beneficial part of your treatment plan, they’ll be able to provide you with a prescription for it. Felix’s pharmacy partners can even fill and ship your Famotidine medication directly (and discreetly) to your doorstep - at no extra cost to you.
Best of all, we can arrange for future Famotidine refills to be delivered automatically when you need them, so that you never have to worry about running out of your treatments. It’s just another way Felix is helping you take back control of your health and quality of life, so that you can get back to living life on your terms.
This question would be better asked to your insurance representative directly when it comes to private insurance, because every benefits package and insurance provider will offer a different set of features and options.
We’re happy to say that if you do have any coverage to get Famotidine online in Canada, Felix can bill your insurer directly to save you both the time and the trouble of managing the paperwork yourself.
The same issue arises when considering provincial health plan coverage, because what’s available in one province may not be available in others, or the eligibility criteria may be different.
We’d suggest checking your provincial health plan drug formulary to see whether online Famotidine orders are covered in your province, and what eligibility criteria needs to be met in order to apply for these benefits.
Below a certain dose, Famotidine does not require a prescription to access. For example, Pepcid, a Famotidine medication, is available over-the-counter. Above a certain dose, a prescription will be needed to access Famotidine.
Luckily, Felix is making this process as quick, accessible, and seamless as possible for patients across the country through our secure, chat-based online assessment system.
Once you’ve completed your assessment (it only takes a few minutes), one of our licensed healthcare practitioners can determine whether they think using Famotidine medications could be a beneficial part of your treatment plan.
If they do, they can not only provide you with a prescription for Famotidine, but Felix’s pharmacy partners can deliver your Famotidine (and refills) at no cost to you!
If you’ve been wondering where to buy Omeprazole in Canada, it’s time you considered Felix.
In addition to the wide range of different ailments and treatments that we offer our patients, Felix has many reasons to choose us for your online Omeprazole orders in Canada.
Convenience is one of our biggest benefits, since not only can you complete your assessment from the comfort and privacy of your own home, but we’ll have your treatments delivered directly (and discreetly) to you, at no extra charge.
This means no more afternoons sitting around crowded doctor’s offices, or standing in neverending lines at the pharmacy just to pick up your prescribed medications. Plus, we can even arrange for Omeprazole refills to be automatically delivered when you need it.
With versatile, affordable treatment options for all of our patients across Canada, and our ever-growing list of services, Felix can help you take back control of your health and happiness, so that you can get back to living life on your terms - the way it should be!
Yes, it’s safe to order Omeprazole online in Canada when you choose to go through Felix.
Our team of skilled licensed healthcare practitioners are experienced and well-versed in a wide array of conditions and ailments that they can provide guidance and treatment suggestions about.
We’re licensed to provide prescriptions for all of the medications that we offer our patients, and our pharmacy partners are certified to fill and ship essential prescriptions across Canada.
When you choose to go with Felix, you’re not only getting informed guidance and support, you’re also getting the peace of mind that every part of our services is as safe, fast, and accessible as possible.
There’s no way for Felix to answer this question generally, because every private insurance provider and benefits plan will look different from one another.
We’d suggest that you reach out to your insurance representative directly, before submitting your request to get Omeprazole online in Canada from Felix. This way, you can provide your applicable insurance information (if any) to your clinician during the assessment process.
If you do have coverage, Felix is happy to bill your insurer directly for you, so that we can save you the time and trouble of managing that part of the process yourself.
The same type of response applies to provincial health plan coverage, because every province is going to have a different list of medications that they provide coverage for, as well as eligibility criteria that must be met for each. What’s available in one province, may not be in others.
You should check to see what the benefits available and guidelines for eligibility are in your region of the country, prior to submitting your request with Felix. Depending on where you look to buy Omeprazole in Canada, you may be able to find coverage you would have otherwise overlooked.
The first step you must take in order to be able to get an Omeprazole prescription online in Canada with Felix is to complete a short online assessment, at your convenience.
Once you’ve submitted your assessment, one of our practitioners will get back to you, typically within 24 hours. If they believe that an Omeprazole prescription could be right for you, based on your health, needs, and medical history, they can provide you with one.
Then, Felix and our pharmacy partners can fill and ship your Omeprazole medications directly (and discreetly) to your doorstep, at no extra cost to you! We can even arrange for future Omeprazole refills to be delivered automatically, before you run out.
This way, you’ll always have your medications on-hand when you really need them. It’s just another way we’re helping Canadians take back control of their health and quality of life.
Felix is Canada’s premiere telehealth company, having served well over a million Canadians already with treatments they’ve used to take back control of their health.
We provide guidance, support, and treatment options for a wide variety of different conditions, with a focus on creating a personalized plan of treatment that takes your health, personal needs, wants, and medical history into account.
On top of that, with how busy the world is these days, Felix is happy to be able to provide custom-scheduled support for patients that is based around what works best for your schedule, not the physician’s.
These are just a handful of the reasons that you should choose Felix for your online Rabeprazole in Canada. We’re always growing and expanding our service offerings, so we can continue helping Canadians take back control of their health, happiness, and quality of life.
With Felix in your corner, you can get back to living life on your terms - the way it should be.
It’s safe to order Rabeprazole online in Canada when you go with Felix. Our team of licensed healthcare practitioners are skilled and experienced at helping patients manage a wide variety of ailments, so they can help you find a treatment that can be both effective and safe for you to use.
Felix’s pharmacy partners are licensed and registered to provide the same medications and treatments that you’ll find at your local pharmacy.
The only difference with Felix versus going to see your family doctor is that there’s no more waiting around in crowded rooms full of sick people, or standing in long lines at the pharmacy waiting to access your prescribed treatments.
We offer the safety and expertise you need to know you’re protected, while also giving you the freedom and convenience to get the treatments you need, from the comfort and privacy of your own home.
Felix can even arrange for future Rabeprazole refills to be delivered, before you run out. This way, you’ll always have your medications on-hand when you need them.
We can’t answer this question generally, because every insurance provider and individual benefits package will include a different set of features.
We’d recommend reaching out to your insurance rep, prior to requesting an online Rabeprazole prescription from Felix. This way, you’ll be able to give your clinician any of your applicable insurance information during your assessment.
If you are covered, Felix can even bill your insurer directly to save you the time and trouble! The same applies to future Rabeprazole refills.
In regards to provincial coverage, it’s impossible for us to answer this generally either, because each province will offer coverage for different types of medications. What’s available in one province may not be available in others.
You should look into what medications are available for coverage in your province of residence, as well as what the eligibility criteria is for that medication.
You might be able to! However, before you can access medications like Rabeprazole, you’ll need to get assessed by a licensed healthcare practitioner, who can determine whether Rabeprazole is the right choice for your treatment plan.
Felix is making this process quick, convenient, and accessible for patients across Canada through our secure, chat-based online assessment system. Just complete a short online assessment (whenever it works for you), and one of our practitioners will typically get back to you within 24 hours.
If they believe that an online Rabeprazole prescription in Canada is the right choice for you, they can provide you with one. Plus, Felix’s pharmacy partners can then fill and ship your Rabeprazole to you at no cost!
You’ll only have to pay a small assessment fee, as well as the cost of any prescribed medications. We’ll take care of everything else!
Yes, you can buy Pantoprazole online in Canada, but before you can access these medications, you’ll need to have your health and medical history reviewed by a licensed clinician - like the ones you can find at Felix!
All you have to do to get started is complete a short online assessment (at your convenience), and one of our practitioners will get back to your request as soon as possible.
Once they’ve evaluated your condition and medical history, they can determine whether Pantoprazole dosages might be a beneficial part of your treatment plan. If so, they can provide you with an online Pantoprazole prescription in Canada.
Best of all, Felix and our pharmacy partners can deliver your Pantoprazole, at no extra cost to you. We can even arrange for future Pantoprazole refills to be automatically filled and shipped to you, so that you don’t have to worry about running out of your essential medications.
It’s just another one of the many ways that Felix is helping Canadians take back control of your health and quality of life, so that you can get back to living life on your terms - the way it should be.
Felix 101
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Online visits
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email hello@felixforyou.ca and we’ll look into it.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Great, you’ve already taken the first step! Next, a healthcare practitioner will review your assessment and if necessary, will send you a link to book an online audio or video appointment with them. This appointment will help them determine the best treatment plan for you. If your healthcare practitioner thinks you will benefit from an available medication, they will write you a prescription. Our pharmacy can ship your medication to your home if you would like your medication dispensed through the Felix Pharmacy network.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Shipping
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.
There is currently no cost to have your medication sent to you from our Felix Pharmacy network.
We’ll contact you via email if your package is returned to us!
For most treatments, your meds will be destroyed 1 month after your fill date should you fail to respond to Felix Customer Support or contact the partner pharmacy. Temperature controlled medications may have a reduced reshipment eligibility window due to their limited shelf life, in accordance with product guidelines. All reshipments are at the discretion of a pharmacist's professional judgment.
If you require assistance with a returned package, please contact our Customer Support Team at hello@felixforyou.ca as soon as possible.
You have 14 days from the date your tracking link was sent to notify us of an undelivered or lost package, or damaged medication.
Your tracking number will be activated when the courier picks up your shipment from the pharmacy. Please allow until 6 pm the following business day, and you should then be able to see the status of your package. If the tracking number still isn’t working, please email hello@felixforyou.caand we’ll look into it.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.
All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Depending on your province of residence and the treatment being dispensed, your Felix packages may require a signature on delivery. If this cannot be collected where necessary, your package will be available at the closest post office for pick up. Usually, packages are available for up to 14 days after the first attempted delivery. If you don’t pick up your package within the allotted time, it will be returned to the sender, which may cause a further delay in your delivery.
Status updates for your prescription will appear in the Upcoming tab. You’ll be able to see if your prescription is being processed by our pharmacists or if it’s en route for delivery.
Refill schedule (drug dependent)
- Monthly: refill is processed approx. every 20 to 23 days
- Every 2 months: refill is processed approx. every 50 to 53 days
- Every 3 months: refill is processed approx. every 76 to 84 days
Yes, the pharmacy will process your prescription to account for any expected delays due to the holiday season.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
A signature upon delivery may be required.
Your address can be updated from the Shipping tab of your account. Kindly note that any changes need to be made 48hr ahead of your refill date.
Because we work with multiple delivery partners, your shipments won’t be affected by the Canada Post Strike. We are working to ensure that your medication will be processed and shipped according to schedule. Learn more about how to navigate the service disruption here.
Pricing and Payment
Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.
It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be billed for medication costs for your prescription once it is approved and sent to our pharmacy. Once approved, your treatment and payment will be processed within one to two days.
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
Go to Billing, and you will be able to update the credit card information on file.
The cost of the checkup visit varies by category, but in many cases there is no charge, so long as you complete your checkup visit before your current prescription expires.
When you submit an online visit, we pre-authorize your credit card for the amount of the visit. When your visit is denied, we will then release that pre-authorization, however, it can take up to 3 business days for your bank to update your statement to reflect that.
While it is illegal in Canada to display market pricing for prescription medication, you will be able to see the estimated cost of medication during the online visit. The price shown is an estimation and will vary if the healthcare practitioner prescribes you a different medication, or if you have insurance or benefits coverage. All estimated prices shown during the online visit include the pharmacy fill fee based on the refill schedule of your choice.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
Insurance
You will find the official receipt for your medication costs within your package from the pharmacy. This receipt can be used to submit a manual claim directly to your insurance/benefits provider. Future refills will be direct-billed directly to your insurance provider, once you have uploaded your insurance information from the Billing tab of your account.
Go to Billing where you can add or update your insurance information on file.
Medication coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.
Insurance coverage for medications through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.
The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits. Once the pharmacy ships your meds, the actual cost will be displayed for the respective refill.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.
Yes, but at the discretion of our medical team. Please email hello@felixforyou.ca to make a request and attach all applicable forms with the Patient / Plan member sections filled out and signed. If the healthcare practitioner agrees to complete the form, a $25 fee per page will apply.
Treatment coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the information associated with your treatment.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered treatments here.
British Columbia: Learn more about MSP here. Search for covered treatments here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered treatments here.
Nova Scotia: Learn more about MSI here. Search for covered treatments here.
Ontario: Learn more about OHIP+ here. Search for covered treatments here.
Prince Edward Island: Learn more about Health PEI here. Search for covered treatments here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered treatments here.
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
Prescriptions
Changing medication does legally require a new prescription as the healthcare practitioner will need to both cancel the existing prescription as well as review a health assessment of yours in the context of this different drug.
Go to Treatments, click "View details" on your prescription, and use the "Change my treatment plan" feature to submit a free follow-up visit and request a medication change with your healthcare practitioner.
Once you’ve created your Felix account and set up your medical profile, you can complete an online visit to any of the treatment categories you are eligible for using that same account.
Prescriptions written by Felix healthcare practitioners will last up to 12 months from the date of issue. Generally, your Felix prescription will contain refills for the prescribed medication. However, the amount of medication and the number of refills prescribed will ultimately be decided by the practitioner who reviews your online visit.
We are planning to offer prescriptions for a variety of other everyday ailments. If you want to know when they become available, sign up for our mailing list by creating an account.
Every pharmacy charges a dispensing fee for filling prescriptions. Think of it as a service fee for knowledge and service provided by the pharmacist. If you get your medication through Felix, our pharmacy is still required to charge a fill fee and that fee is included in the price of medication that we display. A $12.00 fill fee is charged for each drug, every time you get a refill.
At this time we are not accepting external patient transfers into the Felix Pharmacy network due to capacity restrictions. We hope to have the capacity to accept your transfer soon.
If your visit is still pending, we recommend you reach out to the prescribing healthcare practitioner directly as they can recommend a similar drug that isn’t backordered. If you have already been approved for a prescription for a backordered drug, a new prescription would be required to change medication. Please reach out to our support team via email at hello@felixforyou.ca or using our live chat feature.
Absolutely. If you would prefer to pick up your medication from a community pharmacy of your choice instead of using free shipping through the Felix network, simply choose the “Pickup at external pharmacy” option on the checkout page of the online visit. If you would like to transfer an existing prescription to your community pharmacy, please contact hello@felixforyou.cafor assistance. Note: We cannot guarantee the prices of pharmacies outside our network.
Our Healthcare Practitioners
Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.
Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.
They are all licensed, real Canadian healthcare practitioners! All online visits submitted via Felix are reviewed by them and they must be licensed in your province to prescribe you the medication. It is these healthcare practitioners, and not Felix, who determine whether or not to write you a prescription, as well as the appropriate dosage (where applicable).
You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription.
Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.
Felix practitioners are unable to make referrals at this time. We suggest you speak with your family doctor or local walk-in clinic.
Privacy and Security
Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.
Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.
Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.
Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.
Read more on our Privacy Policy.
Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information.
We are happy to facilitate a relase of your medical records with Felix directly to your primary care provider. Please send a request message to hello@felixforyou.caand our clinical operations team will be happy to help.