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How to get an Ozempic® prescription online in Canada

Semaglutide

Through Felix, you can get Ozempic® prescribed by a licensed healthcare practitioner with free delivery to your door.

At a glance

Why Felix

  • Prescribed by a Canadian healthcare professional
  • Support and resources along your journey
  • Free and fast shipping to your door

Ozempic is a brand name for the medication Semaglutide and it is administered as an injection. It is available in 2mg or 4mg and a healthcare professional can help determine which is recommended. Through Felix, you can connect with a licensed Canadian healthcare provider to see if Ozempic is right for you, with medication delivered to your door if prescribed.

About Ozempic®

Ozempic contains the active substance semaglutide, which is used to lower blood sugar (glucose) in adults with type 2 diabetes.

The medication itself is a clear and colourless solution with a pH of 7.4. Ozempic is provided in a prefilled multi-dose disposable pen, which contains the drug solution, semaglutide, in a 1.5 mL or 3 mL cartridge; equivalent to 2 mg or 4 mg semaglutide.

For more resources, including a full list of the risks and benefits of Ozempic, please review the product monograph.

Ozempic belongs to the glucagon-like peptide-1 (GLP-1) receptor agonists family of medications. It works by helping your body make more insulin when your blood sugar is high.

It’s important to note that you should follow any diet and lifestyle advice from your doctor, pharmacist, or nurse while using Ozempic.

Ozempic is used for the once-weekly treatment of adult patients with type 2 diabetes mellitus, to help improve their glycemic control.

This is usually done in combination with changes in dietary habits, as well as a regimen of regular exercise.

It’s very important to note that Ozempic is not a substitute for insulin.

Ozempic is a subcutaneous injection, with one dose taken each week. When ordering Ozempic online, the injections come pre-loaded and ready for use.

The best places to inject Ozempic are on the top of the thighs, the front of the abdomen, and the upper arms.

The most common Ozempic side effects include:

  • Decreased appetite
  • Weight loss
  • Gas or bloating
  • Abdominal pain or distension
  • Heartburn
  • Nausea or indigestion (dyspepsia)
  • Gastro-esophageal reflux disease (GERD)
  • Vomiting
  • Gastritis
  • Diarrhea
  • Dizziness
  • Constipation
  • Fatigue

There are a number of patients that should avoid getting Ozempic prescriptions online, including those who are:

  • Under the age of 18- Over 65 years old
  • Living with type 1 diabetes
  • Living with diabetic ketoacidosis
  • Living with a history (or family history) of thyroid tumors
  • Living with Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
  • Living with pancreatitis
  • Living with diabetic retinopathy
  • Pregnant or breastfeeding

It’s always a good idea to talk to your healthcare practitioner about your medical history and current conditions before requesting Ozempic online.

This depends on where you order your Ozempic from. It may not be safe to order Ozempic from unlicensed sources that aren’t regulated by the Government of Canada. This is because there is no governing body overseeing the production, manufacturing, and distribution of unregulated medications.

In turn, this can lead to issues like damaged product, improper storage, inconsistent dosages, or unlisted ingredients in doses, which can be dangerous to take.

However, we only use our licensed online pharmacy, which means you can rest assured that it is safe to order Ozempic online in Canada from Felix.

The surprising thing about what to expect after taking your first dose of Ozempic is that, most likely, you won’t notice any major changes right away.

Although your Ozempic injections will start to work within a couple of hours of being taken, the actual changes that you’ll notice in regards to appetite and weight loss can take a few weeks or even months to occur; especially since your practitioner will start your dosage low and slowly increase it at predetermined intervals throughout your treatment.

If you’re wondering what drugs should not be taken with Ozempic, there are some medications that are considered contraindications with Ozempic, such as diuretics and diabetic treatments.

Diuretics increase your body’s chances of becoming dehydrated, so they should only be used with the supervision of your practitioner and with caution.

Due to the fact that Ozempic decreases your appetite, which encourages smaller meals and eating less often, diabetic medications should also be taken only with monitoring from your practitioner as they can also lower your blood sugar. Combined, this can lead to blood sugar unintentionally dropping to unhealthy or dangerous levels.

Also, although it technically can be taken with Ozempic, it’s essential to consult your healthcare practitioner to ensure you can safely do so based on your health factors and lifestyle habits.

To help make this easier to understand, we’ve put together a list of medications you shouldn’t take with Ozempic:

  • Drugs to treat hypertension.
  • Drugs to treat heart failure.
  • Drugs to treat HIV infection.
  • Drugs to treat attention deficit-hyperactivity disorder.
  • Drugs to suppress appetite/cause weight loss.
  • Decongestants.
  • Drugs to treat asthma

Can you drink alcohol while taking Ozempic for weight loss? Technically, you can drink alcohol and use Ozempic, but you should be aware of potential side effects and the risks associated with combining this medication with other substances. Excess alcohol consumption or consuming alcohol instead of eating can lower blood sugar levels and therefore increase the risk of hypoglycemia or low blood sugar episodes when combined. Both increased alcohol consumption and taking Ozempic increases the likelihood of developing pancreatitis. It’s ultimately your choice if you want to have an occasional drink while taking a treatment like Ozempic — but it’s best to consult your healthcare practitioner before doing so.

Ozempic storage is easy to maintain, you just have to ensure that your treatment is kept between 2 to 30˚C in order to be stable. Keeping Ozempic in the refrigerator between uses can help keep it within the 2 to 30˚C range, but it is not necessary unless the temperature in the location of storage is outside of this range. The pen you are using can be kept at room temperature for up to 56 days.

Prior to first use After first use
Refrigerated
2°C to 8°C
Room Temperature
below 30°C
Refrigerated 2°C to
8°C
Until expiration date 8 weeks

The first thing to remember is not to panic! While it’s not a good idea to regularly miss dosages, it’s not going to cause any major disruption in your treatment.

If you miss a dose, there are two potential scenarios that you should follow, depending on the timeline of your missed dose:

  1. If it’s 5 days or less since you should have used Ozempic®, use it as soon as you remember. Then inject your next dose as usual on your scheduled day.
  2. If it’s more than 5 days since you should have used Ozempic®, skip the missed dose. Then inject your next dose as usual on your scheduled day. 

REMEMBER: Do not take an extra dose or increase the dose to make up for a missed dose. It will not improve the effect of your treatments, and it can increase your risks of negative side effects occurring. 

We'd love to tell you more

Health Canada regulations require us to confirm your patient status to access further information on Ozempic®.

The drug identification number (DIN) is easy to find. It'll be printed on your Ozempic® pen and the receipt from your pharmacist.

How it works

Frequently asked questions

Can I buy Ozempic online?

You can’t buy Ozempic online in Canada without a prescription, but with Felix you can get Ozempic prescribed online, if it’s an appropriate treatment option for you.

Complete a short online assessment, and if you’re approved by a healthcare practitioner, your medication will be shipped to your door for free.

Can I get an Ozempic prescription online?

Yes, you can get an Ozempic prescription online in Canada, but first you’ll need to speak with a licensed healthcare practitioner to ensure Ozempic is right for you.

If they believe Ozempic is the right medication for you, they’ll be able to write you a prescription, and with Felix, you can have your medication shipped directly to your home for free.

Can I set up automatic Ozempic refills?

Absolutely, you can. Once your healthcare practitioner has determined that Ozempic is right for you, you can choose to have your treatment dispensed through Felix and our pharmacy partners can arrange to automatically send you Ozempic refills when needed.

Your practitioner may suggest doing assessments approximately every 3 months to evaluate how your treatment plan is going, as well as ensure your dosage is appropriate and working well for you.

Do I need an appointment to get an Ozempic prescription in Canada?

No, you don’t need an appointment at a doctor’s office. You need to speak with a licensed healthcare practitioner, like those you’ll find at Felix, in order to get an Ozempic prescription online in Canada.

Thankfully, you can complete an online assessment with a registered healthcare practitioner from Felix, on your schedule. No long waits or sitting around a doctor’s office.

Does Felix compound semaglutide?

Felix does not compound semaglutide. We only prescribe and dispense semaglutide medications that have been authorized for sale by Health Canada. To learn more about compounded semaglutide, check out this blog.

How do I get an Ozempic prescription?

Requesting an online Ozempic prescription through Felix is a quick, seamless process.

All you need to do is complete an online assessment, at your convenience. One of our healthcare practitioners will be happy to talk to you about Ozempic, based on your health and medical history.

How many doses are there in an Ozempic pen?

Ozempic comes three multi-use injectable pens. The red label pen contains 2 mg of semaglutide, the blue Label contains 4 mg of semaglutide and the yellow label (not yet available in Canada) contains 8 mg of semaglutide. Dosing per pen is dependent on your prescription which can be discussed with your Felix healthcare practitioner.

How much is a one month supply of Ozempic?

In Canada, the cost of a one-month supply of Ozempic will vary depending on your coverage eligibility and the province. The pricing (before insurance coverage) is discussed during your online visit.

How to get a prescription for Ozempic in Canada?

If you’re interested in how to get an online Ozempic prescription in Canada through Felix, there are 3 simple steps to follow:

  1. Complete your online assessment: Start by filling out and submitting your assessment, which only takes a few minutes to do. This is where you include all your relevant health information for one of our practitioners to review.
  2. We’ll review your assessment: One of our healthcare clinicians will go over your assessment to determine the best course of action for your treatment plan, and then they’ll contact you to share their recommendations. Usually, they respond to you within 24 hours, and in some cases, may book a virtual consultation with you.
  3. Felix’s telehealth process for Ozempic prescriptions: During your assessment review, your practitioner will ask you about topics like your current medications, medical history, and the reasons why you wish to use Ozempic treatments. If they believe Ozempic makes sense and could be beneficial for you, they’ll offer you a prescription for it.

Is Ozempic available over-the-counter?

No, getting Ozempic online in Canada requires a prescription from a licensed healthcare practitioner, like those you’ll find at Felix.

‍Is Ozempic covered by insurance?

In some cases, getting Ozempic may be covered by your insurance company. Speak to your insurance representative to see whether you’re covered to get Ozempic prescriptions online in Canada.

The good news is that if your prescription is covered, Felix is able to bill your insurer directly, and then mail your medication right to your home at no extra cost.

It’s important to note that insurance coverage for Ozempic online in Canada through Felix, doesn’t include the cost of your assessment.

What happens during an online Ozempic consultation with Felix?

When you fill out your online assessment with Felix, it only takes a few minutes to complete, and you’ll be asked to include relevant health information about your current condition, as well as your medical history.

As part of our Canadian Telehealth services for Ozempic prescriptions, one of our practitioners will determine whether they believe Ozempic makes sense for you. If they think online Ozempic are an appropriate treatment option, they can provide you with a prescription.

Then, if you’d like, our pharmacy partners can fill and prepare your Ozempic treatment (or refills) to be delivered directly to your chosen address—at no extra charge.

What is the difference between Ozempic and semaglutide?

Ozempic is one of the brand names for the medication semaglutide. Ozempic’s active ingredient is the semaglutide molecule.

Can I be accurately assessed remotely?

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We’ve worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

Does Felix replace my doctor?

No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.

It’s an emergency. What do I do?

Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

What is Felix?

Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Who can use Felix?

Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.

Can I just get the treatment and skip the online visit?

No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service. 

Please email our Customer Support team at [email protected] and they will be able to assist you with the transfer.

Do I need to complete my online visit at a scheduled time?

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Does the online visit require a phone or video appointment?

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.  

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

How does the visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.

How quickly will a healthcare practitioner review my online visit?

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.

I completed my online visit. Now what?

Great, you’ve already taken the first step! Next, a healthcare practitioner will review your assessment and if necessary, will send you a link to book an online audio or video appointment with them. This appointment will help them determine the best treatment plan for you. If your healthcare practitioner thinks you will benefit from an available medication, they will write you a prescription. Our pharmacy can ship your medication to your home if you would like your medication dispensed through the Felix Pharmacy network.

Do I have to be home to receive my package?

A signature upon delivery may be required.

How and when can I update my shipping address?

Your address can be updated from the Shipping tab of your account. Kindly note that any changes need to be made 48hr ahead of your refill date.

How long will it take to get my medication?

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

How many days do I have to notify you of an undelivered or lost package, or damaged medication?

You have 14 days from the date your tracking link was sent to notify us of an undelivered or lost package, or damaged medication.

How much does it cost for shipping my medication?

There is currently no cost to have your medication sent to you from our Felix Pharmacy network.

How much does it cost to ship my treatment?

There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.

I received an email with a tracking number but it doesn’t seem to be working!

Your tracking number will be activated when the courier picks up your shipment from the pharmacy. Please allow until 6 pm the following business day, and you should then be able to see the status of your package. If the tracking number still isn’t working, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page and we’ll look into it.

Is your packaging discreet?

Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.

What do I do if my package was returned to Felix?

We’ll contact you via email if your package is returned to us!

For most treatments, your meds will be destroyed 1 month after your fill date should you fail to respond to Felix Customer Support or contact the partner pharmacy. Temperature controlled medications may have a reduced reshipment eligibility window due to their limited shelf life, in accordance with product guidelines. All reshipments are at the discretion of a pharmacist’s professional judgment.

If you require assistance with a returned package, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.

What happens if there isn’t anyone available for the delivery?

Depending on your province of residence and the treatment being dispensed, your Felix packages may require a signature on delivery. If this cannot be collected where necessary, your package will be available at the closest post office for pick up. Usually, packages are available for up to 14 days after the first attempted delivery. If you don’t pick up your package within the allotted time, it will be returned to the sender, which may cause a further delay in your delivery.

When is my medication shipped?

Status updates for your prescription will appear in the Upcoming tab. You’ll be able to see if your prescription is being processed by our pharmacists or if it’s en route for delivery.


Refill schedule (drug dependent)

  • Monthly: refill is processed approx. every 20 to 23 days
  • Every 2 months: refill is processed approx. every 50 to 53 days
  • Every 3 months: refill is processed approx. every 76 to 84 days

Will I be able to receive my medication on time during the holidays?

Yes, the pharmacy will process your prescription to account for any expected delays due to the holiday season.

Can I have my medical records with Felix shared with my primary care provider?

We are happy to facilitate a release of your medical records with Felix to your primary care provider. Please send a request message through the chat bubble in the bottom right corner of your account or our Contact Us page, and our clinical operations team will be happy to help.

How is my privacy protected?

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information. 

Is my information private and secure?

Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Read more on our Privacy Policy.

Is this legal?

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Is this safe?

Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.

How do I change my credit card information?

Go to Billing, and you will be able to update the credit card information on file.

How much does a checkup visit cost?

The cost of the checkup visit varies by category, but in many cases there is no charge, so long as you complete your checkup visit before your current prescription expires.

How much is the online visit?

Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

How much will my treatment cost?

It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be billed for medication costs for your prescription once it is approved and sent to our pharmacy. Once approved, your treatment and payment will be processed within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

What payment methods do you accept?

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

Why can’t I see medication prices on the website?

While it is illegal in Canada to display market pricing for prescription medication, you will be able to see the estimated cost of medication during the online visit. The price shown is an estimation and will vary if the healthcare practitioner prescribes you a different medication, or if you have insurance or benefits coverage. All estimated prices shown during the online visit include the pharmacy fill fee based on the refill schedule of your choice.

Will I be charged for the visit fee, even if a prescription is denied?

Yes, the visit fee is charged when you submit your visit and is generally refunded if the visit is denied by your healthcare practitioner.
Exceptions apply: Weight Loss visit fees are refunded only if you are deemed clinically ineligible. Visit fees for Diagnostic categories (Metabolic Health, STIs) and Menopause are non-refundable. For these complex health categories, the visit fee covers the practitioner’s time to review your medical assessment, issuing a lab requisition, reviewing your lab results with you, and making a diagnosis if applicable.

Am I covered by my insurance?

Treatment coverage varies greatly between different insurance plans.

The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.

Insurance coverage for treatment plans through Felix doesn’t include the cost of your visit.

I didn’t have insurance when I first got my prescription, but now I have it. What do I do?

Go to Billing where you can add or update your insurance information on file.

I forgot to upload my insurance information before my first fill was charged. What can I do now?

You will find the official receipt for your medication costs within your package from the pharmacy. This receipt can be used to submit a manual claim directly to your insurance/benefits provider. Future refills will be direct-billed directly to your insurance provider, once you have uploaded your insurance information from the Billing tab of your account.

I uploaded my insurance information during my online visit but still see a cost for the medication in my profile.

The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits. Once the pharmacy ships your meds, the actual cost will be displayed for the respective refill.

Is birth control covered by OHIP in Ontario?

OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.

Is the medication covered by my insurance or provincial health plans?

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered drugs here.

British Columbia: Learn more about MSP here. Search for covered drugs here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.

Nova Scotia: Learn more about MSI here. Search for covered drugs here.

Ontario: Learn more about OHIP+ here. Search for covered drugs here.

Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.

Is the online visit covered by my insurance or provincial health plans?

A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Is the treatment covered by my insurance or provincial health plans?

Treatment coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the information associated with your treatment. 

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered treatments here.

British Columbia: Learn more about MSP here. Search for covered treatments here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered treatments here.

Nova Scotia: Learn more about MSI here. Search for covered treatments here.

Ontario: Learn more about OHIP+ here. Search for covered treatments here.

Prince Edward Island: Learn more about Health PEI here. Search for covered treatments here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered treatments here.

My insurance provider needs a physician to fill out a form before they will cover my medication costs. Can this be done through Felix?

Yes, but at the discretion of our medical team. Please submit your insurance request form here. If the healthcare practitioner agrees to complete the form, a $35 fee per insurance form will apply.

Read more here for full details about the Insurance Special Authorization Form process.

If you run into any issues, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.