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With Felix, you can get Onglyza® prescribed by a licensed healthcare practitioner and delivered to your door for free.
Onglyza is a medication belonging to the family of oral hypoglycemic drugs known as dipeptidyl peptidase-4 inhibitors (DPP-4 inhibitors).
Specifically, an Onglyza prescription is used to help patients with type 2 diabetes to improve and help stabilize their blood sugar levels, in response to eating meals. It also helps to reduce blood sugar levels between meals, as well as reduce the amount of sugars that your body produces.
You may see Onglyza under the generic name saxagliptin, but they’re essentially the same medication. You may see saxagliptin under the brand name Onglyza, but they contain the same active ingredients and function the same way.
If you’d like to learn more about taking Onglyza for diabetes, you can click here to explore more product information.
For those wondering “how does Onglyza work?”, Onglyza pills help to quickly inactivate incretin hormones that are released by your intestines after a meal. These hormones help regulate glucose levels in your digestive system, which in turn, increase blood sugar levels if left to activate.
Onglyza medications prevent this activation, encouraging lower blood sugar levels after a meal, between meals, and generally decrease the amount of sugars created by your body.
If you’re curious about what Onglyza is used for, prescription for Onglyza is used in diabetes treatments for patients that have type 2 diabetes (alongside a healthy diet and regular exercise regimen), in order to manage blood sugar levels.
You may see dosages of Onglyza prescribed by themselves, or as a combination treatment alongside other medications, including:
Whether you’re recommended to use Onglyza pills by themselves or as part of a combination treatment will depend on the recommendations of your practitioner, based on your needs, health, and medical history.
The most common side effects of Onglyza may include:
Be sure to let your practitioner know if any of the side effects of Onglyza become severe. They may be able to suggest an alternative medication to Onglyza, without interactions, or adjust your Onglyza dosage to reduce interactions.
In addition to these side effects of Onglyza, there are some more serious side effects to watch for. If you start to experience any of the following, be sure to let your practitioner know immediately:
They will want to evaluate your situation if you start to experience any of these potential interactions with Onglyza, so that they can determine if this is still a safe treatment option, while continuing to manage your blood sugar levels.
There are a number of people who shouldn’t take Onglyza pills, due to the fact that it may cause negative interactions. These people include:
On top of these patients, there are others who should be cautious about taking Onglyza pills. Be sure to talk to your doctor before accepting an Onglyza prescription if you:
In these scenarios, your practitioner may be able to suggest an alternative Onglyza dosage, or medications that are less likely to cause negative interactions with you.
You shouldn’t take Onglyza pills if you have end-stage renal disease, as you’ll be using dialysis treatments as well.
If you’re allergic to certain milk sugars, you should avoid taking this medication, as Onglyza pills contain lactose.
There are a number of potential drug interactions with Onglyza that may occur, so it’s extremely important that you let your practitioner know about any/all other medications and treatments that you may be using.
This way, they can help you avoid experiencing unnecessary side effects when taking Onglyza pills or comparable treatments.
It is currently unknown whether dosages of Onglyza pass through to unborn or nursing children.
Therefore, to avoid any potential negative interactions with Onglyza, it is not recommended to use Onglyza when you’re pregnant, planning to become pregnant, breastfeeding, or planning to breastfeed.
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Before you’ll be able to get an online Onglyza prescription from Felix, you’ll need to get assessed by a licensed clinician, like those that you can access through our secure, chat-based online system.
Just complete your short online assessment (at your leisure), and one of our clinicians will respond to your request as soon as possible (usually within 24 hours).
If they think that taking Onglyza dosages could be a beneficial part of your treatment plan, alongside a healthy diet and regular exercise, they can provide you with an online Onglyza prescription in Canada.
Plus, Felix can not only deliver your Onglyza dosages directly to your doorstep (for no additional cost), but we can also arrange future Onglyza refills to be automatically delivered to you, before you run out.
It’s just another one of the ways that Felix is helping you take back control of your health and happiness, so you can get back to living life on your terms - the way it should be.
Unfortunately, there’s really no way for Felix to know if Onglyza is covered by your private insurance coverage, because every package and provider will offer different types of benefits.
Your best bet would be to reach out to your insurance representative directly, ahead of submitting your request for Onglyza with Felix. This way, you can provide any applicable insurance information to your assigned clinician during your assessment.
If you do have coverage, Felix can bill your insurer directly, and arrange for Onglyza (and refills in the future) to be delivered directly to your home in Canada, at no additional cost to you.
In regards to provincial healthcare coverage, the answer to whether you may be able to seek coverage through the government will vary from province to province. What’s available to cover Onglyza from OHIP for instance, may not be available from other provinces.
As an example, if you’d like to explore whether OHIP may cover Onglyza prescriptions online in Canada for you, simply click here to explore potential eligibility in Ontario.
You may be able to buy Onglyza online in Canada with Felix, but before you can access these types of medications, you’ll have to get evaluated by a licensed healthcare practitioner - like those at Felix!
Felix is making this process seamless, accessible, and convenient for Canadians through our secure, chat-based online assessment system. It only takes a few minutes to get started, and one of our clinicians will typically get back to you within 24 hours with a response.
If they think that a prescription for Onglyza pills could be right for you, based on your health and medical history, they can provide you with a prescription. Then, if you’d like, Felix can ship your Onglyza medications directly (and discreetly) to your chosen address, for no additional fee!
Plus, we can even arrange Onglyza prescription refills to be delivered to you, before you run out. This way, you’ll never have to worry about having the medications that you need, when you need them.
It’s important to remember that both Onglyza and saxagliptin contain the exact same ingredients, they’re just sold under different names.
The generic name for Onglyza is saxagliptin, while the brand name for saxagliptin is Onglyza. Apart from their names, the medications function the same way.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-4 business days of your approval date if there is nothing blocking fulfillment.
All packages usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.
Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.
Read more on our Privacy Policy.
Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.
Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.
Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information.
Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.
It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be billed for medication costs for your prescription once it is approved and sent to our pharmacy. Once approved, your treatment and payment will be processed within one to two days.
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.











