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With Felix, you can get Janumet® prescribed by a licensed healthcare practitioner and delivered to your door for free.
Janumet is a medication that’s used to treat patients who are living with type 2 diabetes, along with a healthy diet and a regular exercise regimen, to help control daily blood sugar levels; specifically, to reduce the chance of blood sugar spikes after meals.
There are two active ingredients in Janumet prescriptions:
Dosages of Janumet may be prescribed alone, or in combination with other diabetes medications (i.e., pioglitazone, a sulfonylurea, etc.).
SIDE NOTE: The generic name for Janumet is simply Sitagliptin and Metformin hydrochloride. Janumet is the brand name for this medication.
If you’d like to learn more about Janumet and what it is used for, you can click here for more information.
If you’ve been wondering, “how does Janumet work?” Janumet works by helping to control blood sugar levels, alongside a healthy diet and exercise.
There are two specific ways that Janumet dosages work, and that involves each of its two main ingredients: Sitagliptin and Metformin.
Sitagliptin’s MOA (Mechanism of Action) involves decreasing sugars that are produced by your body, particularly after you eat a meal.
It does this by lowering the amount of insulin that’s produced by your body, both when sugar levels are high and to assist with keeping blood sugars stable between meals.
Metformin specifically functions by reducing the amount of sugars that are produced by your liver, thereby helping to maintain stable blood sugar levels.
Together, these two medications (Sitagliptin doses with Metformin), can assist you with achieving better blood sugar control.
For those curious about what Janumet is used for, its primary indicated use is as a treatment for patients with type 2 diabetes, who cannot control their blood sugar levels with exercise and diet alone.
Not only is Janumet used for diabetes to help maintain stable, safe blood sugar levels day-to-day, but particularly, a prescription for Janumet will help maintain more stable blood sugar levels after eating meals.
Depending on the recommendations from your practitioner, Sitagliptin doses with Metformin (Janumet) may be used alone, or in combination with certain other diabetes medications.
SIDE NOTE: The best time to take Janumet is right before a meal. As it’s recommended to take Janumet tablets 2x each day, the potential best times to take Janumet, in order to space them out for the best effect, is right before breakfast and dinner.
The most common side effects of Janumet prescriptions include:
When used in combination with other diabetes medications, Janumet may also cause side effects (particularly of low blood sugar) including:
Tell your practitioner right away if you start to experience any severe forms of the side effects of Janumet, as they may be able to suggest an alternative to your Janumet, without interactions.
Rarely, Janumet dosages may cause a serious side effect called lactic acidosis, which is a build-up of lactic acid in your blood. This can be very serious, so be sure to let them know if you start to notice any symptoms or side effects of Janumet that you find troubling.
There are a number of people who shouldn’t use Janumet, as interactions may occur. These include:
In addition to these concerns, there are some people who should be extra cautious while taking dosages of Janumet, these include patients who:
You may want to avoid taking Janumet for diabetes if you’re at high risk for lactic acidosis. This could include if you:
If any of these apply to you, you should talk to your practitioner ahead of requesting a prescription for Janumet, as interactions or side effects may occur. Your practitioner may be able to suggest alternatives to Janumet without interactions, or adjust your Janumet dosage to reduce these issues.
You should avoid taking Janumet medications at all if you:
You should also avoid taking Janumet if your medical condition changes, until you talk to your practitioner to ensure it's still a safe treatment option.
There are a number of different medications that could cause negative interactions with Janumet, so before you request an online prescription for Janumet from Felix, be sure to let your practitioner know any/all medications you’re currently taking, or planning to be taking during the course of your treatment.
This way, if your practitioner needs to suggest an alternative to Janumet without interactions, they can do so during your assessment.
No, there’s no studies that have been done to effectively show that Janumet is safe to use during pregnancy. Therefore, it’s not recommended to use Janumet when pregnant, or planning to become pregnant.
Additionally, people that are breastfeeding should avoid taking Janumet as it may interact with nursing children. At this time, it’s unknown whether Janumet medications pass through breast milk and could potentially harm nursing children.
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Before you can get a Janumet prescription online in Canada from Felix, you’ll need to get evaluated by a licensed healthcare practitioner, who can determine whether Janumet could be the right treatment option for you, based on your health and medical history.
To get started, you just need to complete an online assessment. If your assigned practitioner believes that Janumet could be a beneficial part of your treatment plan, alongside diet and exercise, they can provide you with an online Janumet prescription in Canada.
Best of all, our pharmacy partners can then deliver your Janumet in Canada at no extra cost to you, apart from your small assessment fee and prescribed medications.
Don’t want to forget to refill your Janumet medications? Not to worry, because we can arrange automatic Janumet refills to be delivered directly to you, ahead of needing them. That way, you’ll never have to worry about running out of Janumet for your diabetes treatments.
It’s impossible for Felix to answer if Janumet prescriptions will be accepted by your current provider or plan, because each company and package will look different from one another.
We’d suggest reaching out to your insurance rep directly, prior to making your request for medications like Janumet from Felix. This way, they can provide you with any applicable insurance coverage you have, and you can give this to your practitioner during the assessment process.
The same could be said for provincial health plans like OHIP for Janumet prescriptions. It will vary province by province, and what’s available in one region of the country, may not be available in others.
As an example, if you’d like to explore whether you may be eligible for Janumet through OHIP specifically, you can click here to explore potential eligibility opportunities to take advantage of provincial coverage.
Janumet is actually the brand name for Sitagliptin (the generic name for one of the ingredients in this medication) and Metformin (the other main active ingredient).
You may see other medications sold that include the ingredients Sitagliptin or Metformin, but these aren’t connected to Janumet.
You may be eligible to buy Janumet online in Canada, but before you’ll be able to do this, you’ll need an online Janumet prescription from Felix to ensure that this medication is right for you (based on your health, individual needs, and medical history).
With Felix, requesting Janumet is a quick, seamless, and accessible process for all Canadians, through our secure, chat-based online assessment system. Complete your short assessment (at your convenience), and one of our clinicians will get back to your request, usually within 24 hours.
We can even arrange to have Felix’s pharmacy partners fill and deliver your Janumet in Canada at no additional cost to you! You only need to pay a small assessment fee, as well as the cost of any prescribed medications.
Plus, Felix can arrange for future Janumet refills to be delivered directly to your doorstep, before you run out. This way, you’ll always have Janumet for your diabetes treatments when you need them.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-4 business days of your approval date if there is nothing blocking fulfillment.
All packages usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Yes, your security is paramount to Felix’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Felix healthcare practitioner.
Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Felix is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.
Read more on our Privacy Policy.
Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Felix adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.
Absolutely. All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the practitioners on our medical team. Finally, all Felix Pharmacies are provincially accredited just like any retail pharmacy.
Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure. You can read our Privacy Policy for more information.
Felix charges a fee for the online visit. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.
It depends. Treatment costs vary but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your treatment before insurance, during the online visit but will only be billed for medication costs for your prescription once it is approved and sent to our pharmacy. Once approved, your treatment and payment will be processed within one to two days.
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Felix’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.











