Felix News

What makes Felix legit?

Key Takeaways
  • Felix is LegitScript certified, which is a major symbol of trust within the medical community. We maintain this to provide the safest experience possible for our patients.
  • We only use medications that are regulated and approved for use by Health Canada, so you can rest assured about the safety or efficacy of the medications we prescribe.
  • Our passionate practitioners are committed to providing safe, personalized, judgment- and stigma-free care.
  • All prescriptions provided by Felix can either be filled at your local pharmacy, or Felix’s online pharmacy can deliver your medications discreetly to your home, at no extra cost.

It’s totally understandable to feel a little skeptical about getting a prescription medication online.

You want to feel confident that you’re putting your trust — and health — in reliable hands. Especially when it comes to getting meds off the internet, there are a lot of unsafe drug offerings on the digital black market.

In a single week of 2016, Health Canada seized $2.5 million worth of counterfeit prescription medication at the border, 98% of it claiming to treat sexual health conditions.

That’s where Felix comes in. At Felix, your online visit is evaluated and reviewed by licensed Canadian practitioners and prescriptions are filled and shipped by our accredited Canadian pharmacy partner.

We also want to ensure all our patients feel safe, so we went the extra mile and received a LegitScript Certification — a recognized sign of credibility and compliance for telemedicine providers and healthcare merchants.

What does a LegitScript certification mean?

LegitScript Certification is a symbol of trust, which is recognized or required by many leading companies around the world. Gaining this certification is a rigorous process to ensure that telemedicine providers, like Felix, comply with all applicable laws.

LegitScript will also only work with companies for which patient care is carefully considered. At Felix, nothing is more important than ensuring that our patients receive the highest level of care. 

We’re continuously examining the way that we operate, to provide the safest experience for our patients.

What Medications Does Felix Use?

All of the medications that are prescribed and delivered through Felix’s online Pharmacy are monitored and regulated by Health Canada.

These are the same medications that would be provided with prescription through your family healthcare pracitioner or from a medical clinic. Felix never prescribes or recommends using unregulated medications.

The types of medications available to us depend on what is currently available (in stock), as well as which medications have been approved for use by Health Canada. If Health Canada has not approved it for use, Felix will not prescribe/stock the medication.

You should never use medications that you haven’t been assessed and approved for use by a licensed healthcare practitioner. Using untested or unregulated medications can be dangerous, and may lead to unexpected, negative side effects.

Who are the practitioners that prescribe medication through Felix?

All prescriptions obtained via Felix are provided by licensed Canadian healthcare practitioners— the same as you would get at a hospital, doctor’s office, or walk-in clinic.

Our doctors and medical advisors also work to ensure that our medical assessments are thorough, safe, personalized, and on-par with the best that in-person care can offer.

Each question that you answer is carefully reviewed by our practitioners and a decision is made based on these responses and your medical profile, so that a treatment plan is only approved if medically safe and appropriate.

We trust our medical team to live by our value of always putting your health first. You can also see some of their friendly faces and learn more about them on our site.

Where is my prescription filled?

All medications delivered via Felix are authorized for sale by Health Canada and are the exact same medications as you would get at any pharmacy.

Our registered pharmacists work with us to provide best-in-class service and support, from the moment you are approved for your first prescription through Felix. We’re putting patients first at every stage of the process!

Alternatively, patients may also choose to have their prescriptions filled at an external pharmacy of their choice. Looking to get started? We’re here to help.

If you still have any questions about receiving a prescription through Felix or any other non-medical inquiries, please feel free to reach out to us at hello@felixforyou.ca. We’d love to hear from you!

With Felix in your corner, you can take control of your health, so you can get back to living life on your terms - the way it should be.

No content on this site should ever be used as a substitute for direct medical advice from your doctor or other qualified clinicians. Felix is not a drug manufacturer.

Medically reviewed by


  • Felix attained a LegitScript Certification, so our patients always have the peace of mind that their medications are regulated and safe for use.
  • All of Felix’s healthcare practitioners are licensed, experienced, and on-par with anything in-person care can offer.
  • Every medication provided by Felix is authorized for sale by Health Canada and filled by registered pharmacists.

Why Felix is Launching a Weight Loss Program to Help Millions of Canadians

Between TikTok, the Oscars and The New York Times, it’s nearly impossible to ignore the constant talk of new weight loss treatments. Now that we’re offering weight loss treatment at Felix, we want to talk about why.
Get on-demand treatment for your everyday health.
Find your treatment