How does this visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a treatment is appropriate, they will approve your visit and provide you with a treatment plan. 

You’ll be able to message your healthcare practitioner if you have questions about your treatment or want to make changes to your treatment at any time.

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