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In 2025, almost 300,000 people ended up walking out of emergency rooms in Toronto where they’d gone to seek help, because the wait times were just too excessive. Averaging 4 hours for urgent needs and 8+ for non-critical issues, it’s not surprising that many people can’t afford to sacrifice a whole day just to check on potential health concerns.
To combat all the difficulties with accessing non-emergency medical services quickly and at your convenience, Felix is providing secure health assessments that you can submit from home. We’re also providing no cost delivery for Zepbound in Toronto, so that you can avoid never-ending lines at the pharmacy too. These are just two of the ways we’re helping you take control of your health, so you can get back to living life on your terms - the way it should be.
SIDE NOTE: Felix does not offer emergency healthcare services. If you’re dealing with a medical emergency, you should always call 9-1-1 or go to the nearest hospital ER.
Zepbound is one of the well-known brand names for the drug tirzepatide. Both Zepbound and tirzepatide contain the exact same active ingredients, the only difference between them is their names.
If you’re going to get Zepbound orders in Toronto from Felix, your prescription will come as preloaded injections that you can use yourself at home.
How to use your treatments, as well as where and when to use them will be explained to you by your practitioner during your virtual Zepbound consultation.
Don’t have a prescription for Zepbound yet, but think it might be right for you? Complete a short online assessment, and one of our practitioners will be happy to review your health information to determine if Zepbound could be a beneficial treatment option for you.
For patients that are looking to get online Zepbound orders in Toronto, you’ll need to start with a prescription, because Zepbound isn’t an over-the-counter treatment.
At Felix, as long as you’re over the age of 18 and live in one of our serviceable provinces in Canada, you can request a health assessment. After they’ve reviewed your information, one of our clinicians will reach out to you to have a virtual Zepbound consultation.
If they believe that based on your health and medical history, Zepbound could be right for you, they’ll be able to provide you with a prescription for it.
To give you an accurate answer, it’s important to remember that certain other factors may impact the cost of your Zepbound treatments, such as: the dosage that you’ve been prescribed, or any private insurance coverage you may have to help cover online Zepbound orders in Toronto.
When you have your virtual Zepbound consultation with one of our practitioners, they’ll be able to walk you through what to expect the cost of Zepbound to be for you, when you take these other elements into account.
Sub-copy: At Felix, we do our best to provide telehealth services to any patients who are over the age of 18 and live in one of our serviceable provinces (i.e., Manitoba, Ontario, Saskatchewan, Alberta, and BC) within Canada.
Apart from that, it will really be up to the recommendation of your clinician, based on your individual health needs and medical background. Not every medication will be right for everyone, and we’re committed to only providing patients with safe, potentially effective treatment options.
If your clinician believes that Zepbound could be right for you, they’ll be able to write you a prescription, so that you can then buy Zepbound orders in Toronto from Felix. Still need to consult with a practitioner? Submit your online assessment today!
Sub-copy: Finding a practitioner who can provide Zepbound prescriptions in Toronto is easy when you come to Felix. The real question is whether these treatments would be appropriate for your unique needs.
Submit a health assessment for one of our practitioners to review, and they’ll get back to you to have a virtual Zepbound consultation, where they can discuss their treatment recommendations with you.
If they think Zepbound could be right for you, they can provide you with the prescription you need to get Zepbound orders in Toronto from Felix and our pharmacy partners.
Sub-copy: Whether or not you can get a prescription for Zepbound from Felix will depend on the recommendations of your clinician, after they’ve reviewed your health information to determine the most effective treatment options.
For patients who are approved, you’ll be offered a prescription for Zepbound, which you can use to then buy Zepbound orders in Toronto from Felix (with no cost delivery).
For those who aren’t approved, your practitioner may be able to suggest alternatives to Zepbound, which may be safer or more effective options for your personalized health needs.
When your practitioner decides that Zepbound is available in Toronto for you, you’ll go through a total of 4 easy-to-follow steps, which include:
STEP #1: Complete a secure assessment through our online platform, anytime that makes sense for your schedule. It only takes a few minutes of your time, and it can be done from any convenient digital device (i.e., laptop, tablet, phone, etc.).
STEP #2: One of our clinicians will review your health and medical history to decide if Zepbound makes sense for you, and then they’ll get back to you to have a virtual Zepbound consultation, where they’ll discuss their suggestions with you. Usually, they’ll respond to your assessment submission within 24 hours.
STEP #3: When you’re approved, we can have our pharmacy partners prepare your treatments for you, which takes around 2-3 business days.
STEP #4: The last step is for Felix to deliver your Zepbound (at no cost), which allows us to ensure that your medications reach you quickly and securely. This takes roughly 2-3 more business days.
When combined, you can potentially get Zepbound orders in Toronto in as little as 5-7 business days from the time that you submit your request with us!




Yes, for all intents and purposes, tirzepatide and Zepbound are the same thing. The only difference between them is their names.
Zepbound is one of the brand names under which tirzepatide is sold, while tirzepatide is the generic name for this medication.
How to safely and effectively use your Zepbound injections will be provided as instructions on your medication packaging, as well as discussed with you during your virtual Zepbound consultation.
With that in mind, it’s recommended that you use your Zepbound injections on the front of your abdomen, your upper arms, or your upper thighs. You should also regularly change your injection site to avoid additional irritation or lumps.
REMEMBER: You should NEVER use injections that have become cloudy or discolored, are or have been previously frozen, or have expired.
The answer to this question will vary for every person, because each patient’s biology is different, as will be their personal reactions to the treatments.
It’s very important to remember when requesting to buy Zepbound orders in Toronto from Felix that these treatments are meant to be used in the long-term, not just for a few months.
Many patients find themselves taking these treatments indefinitely, in order to get and maintain the results that they want.
If you’re thinking about stopping your online Zepbound orders in Toronto and ceasing treatments, you should first consult with a practitioner through an online assessment, so that you will know what to expect post-treatment.
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-4 business days of your approval date if there is nothing blocking fulfillment.
All packages usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.
You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription.
Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.
They are all licensed, real Canadian healthcare practitioners! All online visits submitted via Felix are reviewed by them and they must be licensed in your province to prescribe you the medication. It is these healthcare practitioners, and not Felix, who determine whether or not to write you a prescription, as well as the appropriate dosage (where applicable).
Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.