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Did you know that in 2024, 516,000 residents in Toronto don’t have a family doctor? That means there’s a half-million people stuck dealing with walk-in clinics or emergency rooms to get any type of health assessment performed.
Felix is taking the hassle out of accessing the telehealth support you need, without ever even having to leave your home. Plus, because you can submit your assessment anytime, it’s always healthcare on your schedule. These are just a couple of the ways we’re helping you take control of your health, so that you can go back to living life on your terms - the way it should be.
SIDE NOTE: Felix does not offer emergency healthcare services. If you’re dealing with a medical emergency, you should always call 9-1-1 or go to the nearest hospital ER.
Semaglutide is the generic name given to this type of treatment, where there are a number of brands that have been created using semaglutide as their active ingredient (i.e., Ozempic, etc.).
If you’re approved to use semaglutide during your assessment with Felix, your semaglutide will come as preloaded injections, which you can use on your own.
Instructions on how to use your semaglutide injections will be included with your prescription packaging, but if you have any other questions about how to safely and effectively use your treatments, we’d invite you to ask your practitioner during your virtual semaglutide consultation.
Getting a prescription for semaglutide will depend on whether or not a licensed healthcare practitioner believes that it would be a beneficial part of your overall treatment plan.
At Felix, the first thing you should do if you’re looking to request online semaglutide orders from Felix in Toronto is submit your secure online assessment for one of our team members to review.
They’ll typically respond to your request within 24 hours, and then they’ll reach out to you to discuss their treatment recommendations. If they think semaglutide makes sense for you, they’ll be able to provide you with a prescription.
Unfortunately, it’s difficult to generalize the cost of semaglutide in Toronto, because it will vary widely from one pharmacy to another.
In addition to this, the price for generic semaglutide are expected to be cheaper than their brand-named counterparts, so we’ve created a waitlist for our patients interested in requesting to get semaglutide online in Toronto from Felix, once the generic forms are available on the market.
This way, you can automatically get notified when semaglutide is available in Toronto for purchase through Felix, and then request your assessment to ensure it would be a good fit for you.
Sub-copy: Felix’s eligibility criteria to be able to request an online assessment is that you must live in one of our serviceable provinces (like Toronto, Ontario), as well as be over the age of 18.
After that, you must be approved by one of our clinicians to ensure that online semaglutide orders in Toronto would be a safe and potentially effective treatment option for you.
If you’re approved, as with all our treatments, you can enjoy no cost delivery for semaglutide in Toronto from Felix. It’s just one of the ways we say thank you to our patients for choosing us for your telehealth needs.
Sub-copy: Congratulations! You’ve found a place where you can access registered practitioners that are licensed to prescribe semaglutide treatments.
However, you’ll have to first get your health and medical history evaluated by a licensed healthcare practitioner to ensure that semaglutide is available to you in Toronto by having a virtual semaglutide consultation with them.
Otherwise, your practitioner may suggest alternatives to semaglutide that could be safer or more effective treatment options to meet your unique needs.
Sub-copy: It depends. Have you been approved by a licensed healthcare clinician to ensure that semaglutide would make sense for you? If not, you should consider submitting your online assessment to Felix.
This will allow one of our friendly practitioners to review your condition and health needs to provide you with a personalized treatment plan custom-built for you.
If semaglutide is suggested as part of your treatment plan, your practitioner can write you the prescription you need to then buy semaglutide orders in Toronto from Felix and our pharmacy partners.
When it’s determined that semaglutide is available to you in Toronto, based on your health and medical history, there will be 4 easy-to-follow steps that you will go through from request to delivery:
Step 1: Start your first step by taking a few minutes to fill out and submit a short online assessment for our practitioners to review. You can complete this step anytime - day or night - and from any convenient digital device.
Step 2: A clinician from our team will take a look through your health information to determine whether or not getting semaglutide orders in Toronto would be the right treatment option for you. They’ll usually respond to your assessment request within 24 hours.
Step 3: If you’re approved to use these types of treatments, your practitioner will provide you with a prescription. Then, if you’d like, Felix and our pharmacy partners can prepare your online semaglutide orders for you. This takes around 2-3 business days.
Step 4: The final step is for Felix to deliver your semaglutide in Toronto (at no cost to you), so that we can ensure it gets to you quickly and safely. This only takes about 2-3 more business days.
Combined, you could be starting your online semaglutide orders in Toronto from Felix within 5-7 business days from the time you make your assessment request.




The main difference between semaglutide and Ozempic is that Ozempic is a brand name, and semaglutide is the generic name for the same medication, which will soon be available in Canada.
Both these treatments contain the same active ingredients, but it will be up to a practitioner to determine which of these (or another alternative) would be the right treatment choice for you.
Instructions on how to use your semaglutide injections will be included with the packaging of your prescription, as well as provided to you by your practitioner during your assessment discussion.
With that in mind, the most effective places to use your semaglutide injections are the front of your abdomen, your upper arms, and your upper thighs.
Be sure never to inject semaglutide directly into muscles or veins, and never use injections that are or have previously been frozen. You should also not use any expired injections, or injections that have become cloudy or discolored.
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-4 business days of your approval date if there is nothing blocking fulfillment.
All packages usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.
You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription.
Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.
They are all licensed, real Canadian healthcare practitioners! All online visits submitted via Felix are reviewed by them and they must be licensed in your province to prescribe you the medication. It is these healthcare practitioners, and not Felix, who determine whether or not to write you a prescription, as well as the appropriate dosage (where applicable).
Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.