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Patients often get frustrated at the idea of being told they have to wait weeks or months to get an in-person appointment with a physician in their area. However, when you live in the center of Calgary, there are literally only 2.2 physicians per 1,000 patients, which makes it literally impossible for them to keep up with the community’s ongoing health needs.
Felix is removing the struggles of trying to quickly and easily access healthcare services that you need through our online assessment platform, where you can request a virtual Zepbound consultation anytime of the day and from the comfort and privacy of your own home. It’s just one of the ways we’re helping you take control of your health, so you can get back to living life on your terms - the way it should be.
SIDE NOTE: Felix does not offer emergency healthcare services. If you’re dealing with a medical emergency, you should always call 9-1-1 or go to the nearest hospital ER.
Zepbound is one of the brand names that the generic medication tirzepatide is sold under. Both treatments contain the exact same active ingredient - tirzepatide - so the only difference between them is their name.
If you’re approved to get Zepbound orders in Calgary from Felix, your treatments will arrive as preloaded injections that you can use at home by yourself.
How to safely and effectively use these treatments will be explained to you during your virtual Zepbound consultation, as well as included alongside the packaging for your prescription.
If you haven’t yet requested a health assessment to determine whether Zepbound would be right for you, you can submit a short online assessment whenever it makes sense for your schedule.
Requesting to get Zepbound orders in Calgary will require a prescription, as this type of treatment is not available over-the-counter in Canada.
This involves having your health and medical history evaluated by a licensed healthcare practitioner, who can determine whether Zepbound would make sense for you as part of your treatment plan.
If so, they can provide you with the prescription you need to then buy Zepbound orders in Calgary from Felix.
When Zepbound is not available in Calgary for you, your practitioner may be able to suggest alternative treatment options that could work better for you.
The amount that your Zepbound will cost will depend on a couple of different factors, which make it difficult for us to provide an accurate general answer that will apply to everyone.
For instance, whether or not you have any private insurance benefits to cover the cost of Zepbound treatments, or your prescribed dosage given by your practitioner, could both impact the price of Zepbound.
Your practitioner will be happy to go over a more accurate estimate of these costs during your virtual Zepbound consultation. If you do have any insurance benefits, be sure to collect that information, prior to meeting with your clinician to discuss treatment options.
Sub-copy: At Felix, anyone that lives in Calgary and is over the age of 18 is eligible to request a secure online assessment and have one of our clinicians review your health information to determine the best potential treatment options for you.
It will be up to your practitioner to determine whether or not Zepbound is available in Calgary for you, and if so, they will be able to provide you with the prescription you need to get Zepbound orders in Calgary from Felix.
When it’s determined that Zepbound wouldn’t be appropriate for you, your clinician may be able to suggest alternative treatment options that will be better for you.
Sub-copy: Look no further, because the practitioners at Felix are licensed to provide you with prescriptions for a number of different treatments and medications, including Zepbound.
However, you’ll have to wait until your virtual Zepbound consultation to find out whether or not this type of treatment would be appropriate for you.
After your practitioner reviews your health information (usually within 24 hours), they’ll respond to your request to go over their treatment recommendations with you.
Sub-copy: You could be able to get one, as long as a licensed practitioner believes that Zepbound would make sense as part of your overall treatment plan.
When you’re approved for Zepbound (based on your health and medical history), your practitioner will be able to write you the prescription you need to then get Zepbound orders in Calgary from Felix.
If you’re not approved, your clinician may be able to suggest different treatment options, which could be safer and/or more effective alternatives for you.
If you’re approved for a prescription during your virtual Zepbound consultation, you’ll go through 4 easy-to-manage steps, from request to delivery:
Step #1: Complete a secure online assessment, which only takes a few minutes to do. This can be done anytime - day or night. You can even do this from any of your convenient digital devices (i.e., laptop, phone, tablet, etc.).
Step #2: One of our clinicians will review your health information to determine whether Zepbound could be beneficial as part of your treatment plan. Typically, they’ll get back to your submission within 24 hours of you sending it to us for review.
Step #3: For patients who are approved, we can have our pharmacy partners prepare your treatments for you, which takes around 2-3 business days.
Step #4: Last, Felix will deliver your Zepbound in Calgary (at no cost), so that we can ensure your treatments get to you quickly and safely. This final step takes roughly 2-3 business days.
Added together (if approved), you may be able to get your Zepbound orders in Calgary within 5-7 business days of the time you submit your request with us.




Yes, even from a chemical perspective, Zepbound is exactly the same as tirzepatide. The only real difference between them is their names.
Zepbound is a brand name for tirzepatide, while tirzepatide is simply the generic name for this type of medication.
It’s important to always follow the directions that are provided to you by your clinician during your virtual Zepbound consultation, as well as included with the packaging for your online Zepbound orders in Calgary.
With that in mind, the recommended locations to use your Zepbound injections include: the front of your stomach (abdomen), your upper arms, and your upper thighs. It’s good to regularly change your injection site, so that you can avoid lumps or irritation.
You shouldn’t ever inject Zepbound directly in muscles or veins. Also, never use injections that are or have previously been frozen, or those that have become cloudy, discoloured, or have expired.
This depends both on how long you’re prepared to keep getting Zepbound orders in Calgary, as well as the recommendations of your practitioner during your virtual Zepbound consultation.
It’s very important to remember before requesting to start buying Zepbound orders in Calgary that you understand this is supposed to be a long-term treatment; not something you take for just a little while.
Some patients may choose to stay on Zepbound indefinitely, while others may discontinue their treatments after a year or two.
If you’re unsure about whether Zepbound would be right for you, we’d invite you to submit a secure online assessment. One of our practitioners will be happy to review your health information to determine if Zepbound could be beneficial as part of your treatment plan.
After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please reach out to our Patient Support team through the chat bubble in the bottom right corner of your account or our Contact Us page.
No. A visit with a licensed healthcare practitioner is required for all treatments currently provided through Felix’s service.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
Treatment plans will be processed within 2-4 business days of your approval date if there is nothing blocking fulfillment.
All packages usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your treatment shipped to you from our Felix Pharmacy network.
Treatment coverage varies greatly between different insurance plans.
The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.
Insurance coverage for treatment plans through Felix doesn't include the cost of your visit.
A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.
For more details on provincial health plan coverage see below:
Alberta: Learn more about AHCIP here. Search for covered drugs here.
British Columbia: Learn more about MSP here. Search for covered drugs here.
Manitoba: Learn more about MHSIP here. Search for covered drugs here.
Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.
Nova Scotia: Learn more about MSI here. Search for covered drugs here.
Ontario: Learn more about OHIP+ here. Search for covered drugs here.
Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.
Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.
Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.
Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.
You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription.
Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.
They are all licensed, real Canadian healthcare practitioners! All online visits submitted via Felix are reviewed by them and they must be licensed in your province to prescribe you the medication. It is these healthcare practitioners, and not Felix, who determine whether or not to write you a prescription, as well as the appropriate dosage (where applicable).
Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.