Zepbound® in Manitoba

No, there’s no longer any need for you to wait weeks or months to get an appointment in the first place, just so that you can sit around a crowded waiting room for hours waiting to actually be seen.

Felix gives you the power to arrange a virtual Zepbound consultation from anywhere – anytime – day or night. You can fill out and submit your assessment from any convenient digital device (i.e., phone, tablet, computer, etc.).

One of our friendly healthcare practitioners will be happy to review your health information and then get back to you (usually within 24 hours), so they can arrange your virtual Zepbound consultation with you.

No, unfortunately, Zepbound is not available in Manitoba as an over-the-counter treatment, which means you’ll need a prescription to access this type of treatment.

With Felix, you can arrange a virtual Zepbound consultation, where one of our healthcare practitioners will review your health, medical history, and condition to determine whether these types of treatments would make sense for you, or whether an alternative might make more sense given your unique needs.

We’ll have no way of knowing whether your private insurance package includes coverage to get Zepbound online in Manitoba, because it will vary from patient-to-patient.

This is why we always suggest that patients contact their insurance representatives ahead of submitting their consultation requests, so that you have the opportunity to claim any potential benefits you may have.

If you do have insurance, and you have this information ready for your healthcare practitioner during your virtual Zepbound consultation, they’ll be able to arrange direct billing for you with your insurer as an extra benefit.

The only way to get a prescription for Zepbound in Manitoba is to have a licensed healthcare practitioner evaluate your health, medical history, and condition to determine whether these treatments could be right for you – practitioners like you can find at Felix.

Once you’ve been assessed to determine whether Zepbound makes sense for you, your healthcare practitioner can either write you a prescription for Zepbound or perhaps suggest an alternative treatment, if they think it would make more sense for you.

You may be able to buy Zepbound online in Manitoba, but it will depend entirely on whether or not you’re approved for a prescription for these types of treatments.

At Felix, you can request a virtual Zepbound consultation from your own home, so that if you’re approved, you don’t need to visit a medical facility to get your prescription.

Plus, when you buy Zepbound online in Manitoba through Felix, we’ll provide you with free delivery of your treatments! Think of it as our way of saying thank you for choosing Felix as your telehealth support partner.

Yes, Zepbound is available in Manitoba. However, you’ll need a prescription to access these types of treatments, because Zepbound is not available in Manitoba as an over-the-counter medication.

If you haven’t yet received a prescription for Zepbound from a healthcare practitioner and you’d like to request one, we’d invite you to complete a secure online assessment and submit it today to get started.

One of our healthcare practitioners will review your information and determine whether Zepbound is right for you. If not, they may be able to suggest an alternative that would work better for your specific situation.

No. A visit with a licensed healthcare practitioner is required for all treatments currently offered through Felix.

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.  

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.

You can expect to receive a response from a healthcare practitioner within 48 hours of submission.  Delays may occur at high volume periods or over statutory holidays – we thank you for your patience and look forward to supporting you.

A signature upon delivery may be required.

Your address can be updated from the Shipping tab of your account. Kindly note that any changes need to be made 48hr ahead of your refill date.

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

You have 14 days from the date your tracking link was sent to notify us of an undelivered or lost package, or damaged medication.

There is currently no cost to have your medication sent to you from our Felix Pharmacy network.

Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.

We’ll contact you via email if your package is returned to us! For most treatments, your meds will be destroyed 1 month after your fill date should you fail to respond to Felix Customer Support or contact the partner pharmacy. Temperature controlled medications may have a reduced reshipment eligibility window due to their limited shelf life, in accordance with product guidelines. All reshipments are at the discretion of a pharmacist’s professional judgment.

Depending on your province of residence and the treatment being dispensed, your Felix packages may require a signature on delivery. If this cannot be collected where necessary, your package will be available at the closest post office for pick up. Usually, packages are available for up to 14 days after the first attempted delivery. If you don’t pick up your package within the allotted time, it will be returned to the sender, which may cause a further delay in your delivery.

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Status updates for your prescription will appear in the Upcoming tab. You’ll be able to see if your prescription is being processed by our pharmacists or if it’s en route for delivery.

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Refill schedule (drug dependent)

• Monthly: refill is processed approx. every 20 to 23 days
• Every 2 months: refill is processed approx. every 50 to 53 days
• Every 3 months: refill is processed approx. every 76 to 84 days

Treatment coverage varies greatly between different insurance plans.

The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.

Insurance coverage for treatment plans through Felix doesn’t include the cost of your visit.

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Go to Billing where you can add or update your insurance information on file.

You will find the official receipt for your medication costs within your package from the pharmacy. This receipt can be used to submit a manual claim directly to your insurance/benefits provider. Future refills will be direct-billed directly to your insurance provider, once you have uploaded your insurance information from the Billing tab of your account.

The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits. Once the pharmacy ships your meds, the actual cost will be displayed for the respective refill.

OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered drugs here.

British Columbia: Learn more about MSP here. Search for covered drugs here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.

Nova Scotia: Learn more about MSI here. Search for covered drugs here.

Ontario: Learn more about OHIP+ here. Search for covered drugs here.

Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.‍

A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We’ve worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.

Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription. 

Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.

Felix practitioners are unable to make referrals at this time. We suggest you speak with your family doctor or local walk-in clinic.

Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.

Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.