Help shape what Felix builds next
Share your experience, try new features early, and help us build care that works for millions of Canadians.
By applying to the Patient Advisory Council you agree to the terms of the program.
What is the Patient Advisory Council?
The Patient Advisory Council is a group of Felix patients who give our team honest, ongoing feedback.
Members help our Marketing, Product and Research teams see Felix through a patient’s eyes before we launch new features, services and messaging – ultimately helping drive health outcomes for Canadians.
- Canadians served
- 1.5M+
- Prescriptions filled
- 1M+
Feedback that fits your schedule
It starts with a quick welcome call. After that, expect one or two short asks a month that you can do on your own time, like a survey or a reaction to an early idea. You can also join an optional monthly group call with other members (cameras optional, no real names needed), plus the occasional one-on-one chat with our team. We'll keep you posted by email, or on Slack if you prefer.
Your voice, rewarded
Earn up to $200 a year in Felix credit ($50 for each quarter you take part), plus $25–$50 for each one-on-one interview. You'll get a first look at new features and ideas before they launch, and we'll show you what changed because of your feedback.
Frequently asked questions
Any current Felix patient. We want to hear from people across all our treatments, ages, genders and provinces.
Fill out a short application. We’ll email you about next steps, including a quick welcome call to answer your questions. Then sign the consent form, and you’re in.
One year, and you can step back at any time.
At Felix, patient experience always comes first — and that starts with listening to what our patients have to say. We want to dive deep into what it’s really like to be a Felix patient. What’s working, what isn’t, and everything in between. This is why we’re forming the Patient Advisory Council (PAC), a group of Felix patients who help shape how we build our platform, deliver care, and connect with our patients.
As a PAC member, you may be invited to take part in interviews about your experience with Felix, share feedback, testimonials, preview new features before launch, or represent patient perspectives in Felix communications. Membership is a 1-year volunteer commitment, with opportunities ranging from quick async feedback to group discussions, depending on how involved you’d like to be.
To be a member of the Patient Advisory Council, individuals must be:
- At least 19 years of age
- A resident of a Canadian province where Felix operates
- Passionate about sharing ideas for positive change
- Comfortable sharing feedback and ideas
