Subprocessor

Provider
Information used by Felix
Use
Data Center Jurisdiction
Privacy Information
Mixpanel
Non-identifiable user action data
Data analytics
USA
Segment
Non-identifiable user data
Email
USA
Amazon Web Services (AWS)
All Data - Encrypted PHI + User data
Datacentre Services
Telnyx
User Actions (No PHI)
User engagement
USA
Iterable
Non-identifiable user action data, name, and email address
Email services
USA
Aftership
User name, email address, physical address
Shipping notification
USA
Intercom
User-provided communication information, limited subscription state data
Customer support platform and email delivery services
USA
Documo
Patient prescriptions
Secure medical faxing system
Canada
Tableau
Non-identifiable user data in transit
Data pulled from AWS that allows dashboards and display
Canada
HotJar
Non-identifiable user action data, name, and email address
User surveys and usability testing
EU
Stripe
User payment information
Payment collection for costs of care
USA
Jotform
User name, health card number, address
Used for form completion necessary for certain healthcare delivery
USA
Canada Post
User name, physical address, email address, phone number
Shipping provider
Canada
GoBolt
User name, physical address, email address, phone number
Shipping provider
Canada
Doxy.me
Excrypted user data
Video telemedicine platfom
USA
Kameeleon
Non-identifiable user action data
Marketing tool
USA