Optimize your health and live longer

In order to request a longevity blood test, you will need to chat with a practitioner. The healthcare practitioners at Felix have the knowledge and experience in order to guide you through your results and your treatment plan based on your unique needs, goals, and lifestyle.

Interested in longevity blood lab testing through Felix? Fill out your assessment today.

In most cases, biomarker blood testing is very accurate, especially when it’s reviewed by your practitioner alongside other important clinical information (i.e., your medical history, etc.).

It is important to remember that in-person or at-home lab tests like biomarker testing in Canada only provide a snapshot of your current health status. Ongoing testing may be required to oversee a condition that has already presented and requires treatment or management.

The good news is, you won’t have to figure out your results on your own. Your clinician will review all your results with you once they are available.

Based on the results of your testing, your practitioner will create a custom-tailored treatment plan that could include lifestyle changes, supplements, or prescription medications that are designed to help you meet your health goals and improve or maintain your overall health.

If you’re interested in requesting blood biomarker testing through Felix, you should complete your assessment to request blood biomarker testing in Canada.

For further assistance, feel free to click the chat button in the bottom right corner of your screen to talk to one of our friendly representatives.

Practitioners in Canada often use blood biomarker testing as a method to identify disease or condition indicators within your body. Blood biomarker testing can help your practitioner assess your risk for developing certain types of diseases.

These blood lab tests can empower you to take preventative measures against these conditions, as well as make early interventions if signs or symptoms begin to appear. It can also be beneficial in helping your practitioner diagnose conditions as early as possible.

Not only that, blood biomarker testing is an invaluable tool for identifying opportunities to optimize your overall health strategies and habits, so that you can maximize longevity in the future.

Together, these insights can make it easier for your practitioner to find effective short- and long-term treatment options to manage certain conditions, which could otherwise begin impacting your quality of life. 

Interested in biomarker blood testing for longevity? Start your assessment today!

Felix’s longevity biomarker blood tests will check your heart health, by helping to identify potential risk factors (i.e., high cholesterol) that could pose major health concerns later if left unaddressed. 

Regardless of which tier you choose, all 3 tiers available in our longevity program will include heart health blood testing for these types of cardiovascular risks.

Want to get started requesting longevity biomarker blood testing from Felix? Complete your online assessment today.

There are a number of different health factors that blood marker testing demonstrates. Markers can show changes happening in your body, help diagnose or monitor conditions that are developing, evaluate and track your organ function, as well as determine how effectively treatments are working.

Some of the different longevity biomarker tests in Canada that can be performed through Felix include:

• Vitamin and mineral deficiency blood tests, such as ferritin (iron-storage levels)
• Heart health blood tests (i.e., cardiovascular risks, blood cholesterol test kits, etc.)
• Metabolic health, including diabetes and prediabetes screenings
• Kidney and liver health testing

Over all, these longevity biomarkers can provide useful insights about what your biological age is, and if there are any opportunities to further optimize your health. This can be an invaluable resource for your practitioner to provide you with a preventative health assessment that’s uniquely catered to your personalized needs.

This really depends on the tier of blood biomarker testing that you’re choosing, because it will vary by each tier.

Felix is currently offering 3-tiers of longevity biomarker testing:

1. Essentials: 
   • Heart and metabolic health-focused
   • Includes 5+ blood biomarker testing
   • Follow-up with a dedicated healthcare practitioner.
2. Complete:
   • Annual Complete test
   • Heart, liver, kidney health, and more!
   • 35+ biomarker tested
   • Biological age
   • Follow-up with a dedicated healthcare practitioner
3. Ultimate (coming soon):
   • 2 Ultimate tests per year
   • Tests everything in Complete and more
   • Biological age
   • Follow-up with a dedicated healthcare practitioner
   • Video consults to review your results

SIDE NOTE: It’s important to note that Felix’s Longevity test is available in Ontario. At-home collection for blood biomarker testing through Felix is currently only available in Ontario. If you’re interested in at-home lab testing in Ontario, you can click here to submit your health assessment, then select ‘at-home testing’ from the options listed.

At Felix, we test up to 43 essential biomarkers to monitor your heart, kidney, and liver health, vitamin and nutrient balance, inflammation and more. See all markers here.

As part of your longevity results, you’ll also receive your biological age alongside your blood biomarker lab results. We use Levine’s Phenotypic Age to calculate this, which is a measure of biological age blood markers that were developed by Dr. Morgan Levine and their colleagues.

To determine your biological age, we combine 9 common clinical biomarkers, including:

• Albumin
• Creatinine
• Glucose
• C-reactive proteins
• Several other blood cell measurements

Using a mathematical model, this information is combined along with your actual age to calculate your biological age. We also test a range of longevity biomarkers for your heart, kidney, and liver health, as well as vitamin and nutrient balances.

Together, all this information gives your practitioner the information they need to provide you with a preventative health assessment, as well as recommendations on lifestyle changes that can help you live longer and healthier.

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Felix account.  

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

After creating an account, you will complete a medical assessment for evaluation by one of the Felix healthcare practitioners. 

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.  

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you. 

If your practitioner has determined a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions or want to make changes to your treatment at any time.

You can expect to receive a response from a healthcare practitioner within 48 hours of submission.  Delays may occur at high volume periods or over statutory holidays – we thank you for your patience and look forward to supporting you.

Great, you’ve already taken the first step! Next, a healthcare practitioner will review your assessment and if necessary, will send you a link to book an online audio or video appointment with them. This appointment will help them determine the best treatment plan for you. If your healthcare practitioner thinks you will benefit from an available medication, they will write you a prescription. Our pharmacy can ship your medication to your home if you would like your medication dispensed through the Felix Pharmacy network.

A signature upon delivery may be required.

Your address can be updated from the Shipping tab of your account. Kindly note that any changes need to be made 48hr ahead of your refill date.

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

You have 14 days from the date your tracking link was sent to notify us of an undelivered or lost package, or damaged medication.

There is currently no cost to have your medication sent to you from our Felix Pharmacy network.

Absolutely. All Felix shipments arrive in a nondescript blister package so you can have your treatment shipped wherever makes sense for you as long as there is someone there to sign for it.

Depending on your province of residence and the treatment being dispensed, your Felix packages may require a signature on delivery. If this cannot be collected where necessary, your package will be available at the closest post office for pick up. Usually, packages are available for up to 14 days after the first attempted delivery. If you don’t pick up your package within the allotted time, it will be returned to the sender, which may cause a further delay in your delivery.

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Status updates for your prescription will appear in the Upcoming tab. You’ll be able to see if your prescription is being processed by our pharmacists or if it’s en route for delivery.

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Refill schedule (drug dependent)

• Monthly: refill is processed approx. every 20 to 23 days
• Every 2 months: refill is processed approx. every 50 to 53 days
• Every 3 months: refill is processed approx. every 76 to 84 days

Yes, the pharmacy will process your prescription to account for any expected delays due to the holiday season.

Treatment coverage varies greatly between different insurance plans.

The good news is that if you are covered, Felix can bill your insurer directly, and then process your treatment plan at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before processing your treatment plan.

Insurance coverage for treatment plans through Felix doesn’t include the cost of your visit.

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Go to Billing where you can add or update your insurance information on file.

You will find the official receipt for your medication costs within your package from the pharmacy. This receipt can be used to submit a manual claim directly to your insurance/benefits provider. Future refills will be direct-billed directly to your insurance provider, once you have uploaded your insurance information from the Billing tab of your account.

The coverage you are eligible for will not be deducted until the pharmacy processes your refill, so the price you see in your profile is the estimated maximum medication cost before benefits. Once the pharmacy ships your meds, the actual cost will be displayed for the respective refill.

OHIP+ covers some birth control for eligible residents of Ontario who are under 25 years old and do not have private insurance. You can check if your birth control medication is covered here. Make sure to upload your Ontario health card during your online visit so our pharmacy partners can apply your coverage directly.

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

For more details on provincial health plan coverage see below:

Alberta: Learn more about AHCIP here. Search for covered drugs here.

British Columbia: Learn more about MSP here. Search for covered drugs here.

Manitoba: Learn more about MHSIP here. Search for covered drugs here.

Newfoundland and Labrador: Learn more about MCP here. Search for covered drugs here.

Nova Scotia: Learn more about MSI here. Search for covered drugs here.

Ontario: Learn more about OHIP+ here. Search for covered drugs here.

Prince Edward Island: Learn more about Health PEI here. Search for covered drugs here.

Saskatchewan: Learn more about Saskatchewan Health Coverage here. Search for covered drugs here.‍

A Felix online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We’ve worked with specialists to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

No. Felix provides a faster, hassle-free way for you to get a treatment plan for certain conditions, but our service does not replace your primary care provider. For matters that extend beyond obtaining a lifestyle treatment safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about your current treatments or treatment plans.

Call 911 or proceed to your nearest emergency room immediately. Felix is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

Felix is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Anyone who is 18 years or older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship treatments outside of these provinces at this time.

You will have the ability to chat with your designated Felix practitioner for the entirety of your prescription length. When your prescription is nearing completion, we will email you to submit a checkup visit so one of our prescribers can renew your prescription. 

Our matching system is based on availability, so we can’t guarantee you’ll be paired with the same healthcare practitioner at your renewal visit.

Felix practitioners are unable to make referrals at this time. We suggest you speak with your family doctor or local walk-in clinic.

Your Felix practitioner will message you via secure instant message. You’ll receive an email when you have a new message and can respond to these from within your Felix account.

Our medical team and board members help oversee each of our treatments to ensure our medical assessments are thorough, safe, personalized, and provide best-in-class care. Our pharmacists provide treatment support through medication counselling and education.

They are all licensed, real Canadian healthcare practitioners! All online visits submitted via Felix are reviewed by them and they must be licensed in your province to prescribe you the medication. It is these healthcare practitioners, and not Felix, who determine whether or not to write you a prescription, as well as the appropriate dosage (where applicable).